Business Applications Solutions Architect at Competitive Capabilities International

SUMMARY

The Business Applications Solutions Architect is responsible for the strategy and analysis of the end-to-end business applications portfolio spanning multiple applications. The work has a direct and visible impact on business, technology, and finance. The role makes strategic contributions by providing technical leadership, and requires thinking about future business applications architecture, cross-application alignment (consolidation, integration, optimization), and technology innovation for key areas.

RESPONSIBILITIES AND DUTIES

• Ongoing analysis of the Business Applications Portfolio in terms of application status, cost, support structures
• Managing the technical integration of core business applications
• Overseeing the development of automation solutions and applications
• Reviewing and developing approaches to build user adoption
• Approving new application requests and retirements
• Leading Business Application Team members
•  Engaging with other senior technical personnel to ensure an integrated digital architecture 

KEY PERFORMANCE INDICATORS

• KPI 1: All business applications portfolio management, analysis and optimization.
• KPI 2: Translate business problems into recommendations for solutions across applications portfolio.  
• KPI 3: Drive better practices around efficiency, compliance, context, and metadata.  
• KPI 4: Training of application features (in-person, virtual, and written).  
• KPI 5: Implement solutions across applications portfolio using application features and development

QUALIFICATIONS 

Education Level

• Tertiary qualification: BSc Computer Science preferable

Experience

• 8 years’ experience within a commercial applications portfolio
• 5+ years relevant work experience with Office 365 applications (notably SharePoint)
• Office 365 qualifications advantageous
• WordPress and/or PHP experience
• Knowledge or experience with Salesforce, OpenAir, NetSuite, Bamboo desirable

Technical Skills

• Broad knowledge of commercial business applications across financial, operational/field agent, sales, marketing and HR functional services
• Primary application focus: Office 365(SharePoint, Teams, Planner), NetSuite (Finance & Accounting), Salesforce, OpenAir, Bamboo, Jira
• System Administration

Personal Characteristics

• Stakeholder expectation management
• Attention to detail and uncompromising quality
• Resilience
• Strong analytical and decision-making skills
• Motivate and effectively lead a development team
• Business acumen
• Interpersonal skills and professionalism in a cross-functional environment
• Collaborative with the ability to orchestrate teams/ role players to achieve outcomes
• Tenacity with the ability to deliver on expectation
• Excellent planning and organization skills
• Innovative and adaptable to changing requirements
• Technical aptitude and a passion for technology-driven transformation

REPORTING LEVELS

The job holder reports to the Products Director

The following positions report to the job holder:

• Business Applications Solutions Engineer
• Systems Application Administrator

KEY RELATIONSHIPS

• Business Applications Solutions Engineers
• ExCo and regional managers
• Managers of corporate functional roles for Finance, HR, IT, Marketing, Sales, and Product Development
• Application Administrators