Business Development Administrator at Hello Group

Description    

• Hello Group is seeking a motivated and detail-oriented Business Development Administrator to ensure the smooth daily functioning and provide support to department and organisation. The duties range from administrative to business development and team management. Contract administration, client relationship management, financial tracking, and market support would be vital in this role. This is an excellent opportunity for a graduate looking to make their mark and obtain exposure into all parts of this dynamic organisation. If you thrive under pressure, enjoy solving problems, and are passionate about continuous self-improvement, we want to hear from you!

Duties and Responsibilities    

• Monitoring contract performance, ensuring compliance, and handling contract-related paperwork.
• Managing client interactions, addressing inquiries, and maintaining positive relationships.
• Assisting with sales processes, preparing marketing materials, and tracking sales performance against targets.
• Monitoring sales progress, ensuring accurate invoicing, and following up on outstanding payments.
• Assisting with budget preparation and tracking expenses related to business development activities. 
• Conducting research to identify new market opportunities and trends. 
• Administrative tasks, including scheduling and co-ordinating meetings, correspondence, document preparation and record keeping.
• Cross facilitation between different departments to ensure alignment in respect of the strategic objectives of the organisation.
• Manage the day-to-day administrative tasks that impact departments within the business portfolio.
• Understanding reports, tracking performance metrics, and analysing data.
• Identify and recommend improvements to operational workflows and processes.
• Assist in implementing new operational procedures to enhance efficiency and accuracy.
• Collaborate with various teams to develop and refine internal processes.

Minimum Requirements    
EXPERIENCE

• Tertiary qualification in Business, IT, Communication or a related field
• Prior experience in administrative, operations or business development role
• Good customer support and service
• Basic understanding of SDLC (training can be provided if necessary).
• 1-3 years of working experience

SKILLS

• Organizational skills with attention to detail.
• Contract administration.
• General administration.
• Client relationship management.
• Sales and marketing support.
• Financial tracking and budget management
• Market research, material creation, lead generation
• Communication skills, both written and verbal.
• Co-ordination between different departments and individuals and ensure follow up on action items.
• Problem-solving skills with the ability to think critically and resolve issues in a timely manner
• Proficiency with MS Office Suite (Excel, Word, PowerPoint) and general IT tools
• Ability to multitask and prioritize duties efficiently.
• A proactive attitude, willing to take ownership of tasks and responsibilities.
• Teamwork, ensuring collaboration between the right individuals