Business Development Consultant at Unique Personnel

Job Description    
Purpose of Position:

• To identify and pursue new business opportunities in the guarding sector, build and maintain relationships with clients, and achieve sales targets while adhering to company policies and procedures

Key Performance Areas:

Key Responsibilities

• Sales Performance: Achieve or better 100 calls per week, with a minimum of 10 appointments per week, and a conversion rate of 1:10.
• Client Satisfaction: Ensure no sales complaints are received from clients, and maintain a high level of client satisfaction.
• Company Policies and Procedures: Adhere to company policies and procedures, including working hours, sales processes, and administrative tasks.
• Integrated Solution Sales: Ensure an integrated guarding solution is sold to the client, meeting their specific needs and requirements.
• Paperwork and Administration: Ensure all paperwork is in place, including sales contracts, invoices, and other administrative documents.
• Relationship Building and Entertainment: Build and maintain relationships with clients, including entertaining and networking.
• Sales Budget: Manage and adhere to the sales budget, ensuring all sales activities are cost-effective and within budget

Sales and Business Development

• Identify and pursue new business opportunities in the guarding sector, including cold calling, networking, and referrals.
• Build and maintain relationships with clients, including entertaining and networking.
• Conduct needs analysis with clients to identify their specific guarding needs and requirements.
• Develop and present integrated guarding solutions to clients, meeting their specific needs and requirements.
• Negotiate and close sales deals, ensuring all sales contracts and administrative documents are in place.

Client Relationship Management

• Build and maintain relationships with clients, including regular communication and updates.
• Ensure client satisfaction, including resolving any complaints or issues promptly.
• Identify and pursue opportunities to upsell and cross-sell to existing clients.
• Administration and Reporting
• Maintain accurate and up-to-date records of sales activities, including calls, appointments, and sales deals.
• Prepare and submit sales reports, including weekly and monthly sales performance reports.
• Ensure all paperwork is in place, including sales contracts, invoices, and other administrative documents

Inherent Requirements    
Minimum Requirements/Experience:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum 5 years of sales experience in the security industry
• Proven track record of sales success and leadership experience
• Excellent communication, negotiation, and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work under pressure and manage multiple priorities
• Proficiency in CRM software (e.g. (link unavailable), Microsoft Dynamics)

Basic legal requirements:

• Registration with the Private Security Industry Regulatory Authority (PSIRA)
• Compliance with the Private Security Industry Act (200
• Compliance with the Protection of Personal Information Act (2013)