Business Development Manager (Coffee / FMCG / Hospitality Sector) at Kontak Recruitment

• A fast-growing, purpose-driven coffee and FMCG business is seeking a commercially strong Business Development Manager to drive B2B revenue growth across retail, hospitality, and corporate channels.
• This is a sales-first, target-driven role focused on winning new business while nurturing existing accounts. You will own the full sales cycle, build long-term commercial relationships, expand wholesale distribution, and play a key role in scaling the brand nationally.
• The role suits a proactive hunter/farmer who understands FMCG or beverage sales, thrives in a relationship-led environment, and can balance revenue growth with margin discipline.

Minimum Requirements:

• Minimum 3+ years’ experience in B2B sales, or business development (food, beverage, FMCG, or hospitality preferred)
• Proven track record in new business acquisition and account management
• Experience selling into hospitality, retail, or corporate environments
• Strong commercial acumen with understanding of margins, pricing, and revenue targets
• Confident managing the full sales cycle (prospecting to close)
• Strong relationship-building and negotiation skills
• Comfortable working independently in a field-based role
• Strong reporting, forecasting, and pipeline management skills
• Digitally confident (Google Workspace / CRM / project tools advantageous)
• Valid driver’s licence and own vehicle
• Culture-driven, values-led, and team-oriented

Duties and Responsibilities:
Revenue Growth & Sales Execution

• Drive consistent monthly revenue growth across wholesale channels
• Own full sales lifecycle: prospect → pitch → negotiate → close → onboard
• Track performance against budgets and targets
• Maintain disciplined pricing and discount control to protect margins
• Manage wholesale orders, invoicing, and basic sales administration

New Business Development & Channel Expansion

• Open new wholesale accounts across retail, hospitality, and corporate sectors
• Secure listings with retail partners and hospitality groups
• Build long-term service and equipment rental agreements where applicable
• Develop commercial proposals and sales decks aligned to customer segments
• Conduct regular site visits and field sales activity
• Build strong relationships with buyers, procurement managers, and decision-makers
• Attend industry events and expos to grow brand presence
• Identify and activate promotional opportunities in collaboration with marketing

Account Management, Collaboration & Reporting

• Maintain strong relationships with existing clients and drive repeat business
• Manage reorder cycles and ensure product availability
• Support merchandising, product displays, and staff training where required
• Collaborate closely with operations to ensure service delivery
• Prepare sales reports, forecasts, and market insights
• Monitor customer satisfaction and retention