Business Development Manager (Lending) at Vodacom

Role purpose:

• Vodacom Financial services has been identified as an acceleration unit within the greater Vodacom group. The ambition is to expand its product offering and diversify its clientele. The purpose of this role is to scale the market share for the lending portfolio by locating, developing, defining, negotiating and closing business relationships, as well as to maintain extensive knowledge of current market conditions. 
• This person is responsible for defining long-term organizational sales goals to meet the lending Business owner’s strategic growth objectives, working with the product team, internal channel teams, marketing staff, and other managers to improve the leads to conversion ratio for the lending portfolio, thereby maximizing revenue for the organization.
• The objective of this role is to also put the customer at the heart of all operational activities, focusing on channel optimization and performance. Gaining a full understanding of the technical workings of each product and effectively communicating this to others.

Your responsibilities will include:

• Deliver on target revenue, number of loans originated, grow value added services and market share and other relevant business objectives as required
• Assessing channel performance in business through client acquisition and sales.
• Manage performance across all sales channels by fostering business relationships to increase revenue from sales and client retention.
• Identify, integrate and manage operational performance of value added services to improve product value proposition
• Screening potential corporate deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; as well as recommending equity investments.
• Business and Trade Partner Support
• Grow Vodacom’s lending customer base and market leadership in all channels as well as across the different segments
• Development of continuous improvement and business intelligence framework.
• Responsible for Management Information and reporting for sales channels
• Sales performance analysis and competitor analysis
• Analysis of the fulfilment process to identify process gaps that have revenue opportunities, cost threats or a churn risk that require an intervention 

The ideal candidate for this role will have:

Must have technical/professional qualifications: 

• Grade 12 (essential)
• Relevant 3/4 year degree / National Diploma (essential) in Marketing management or related field

Extreme Importance:

• Deep understanding of financial services products especially digital loan origination
• Sales and marketing orientation
• B2C and B2B2C experience essential
• Strong analytical and numeric background
• Ability to manage and coordinate virtual cross-functional teams, and to collate inputs into an integrated, intelligent plan with clear recommendations.
• Must have experience in managing 3rd parties and outsourced channels
• Credible, commercially-focussed leader, with the ability to influence at all levels of the organisation.
• Excellent communications, presentation & interpersonal skills.
• Attention to detail and ability to complete documentation within tight timelines and to a consistently high standard.
• Proven ability to operate flexibly in complex and dynamic working environment
• Ability to manage cross functionally, and in the process live the Vodacom Way

Job Knowledge:

• Strong understanding of Digital Sales processes
• Business analysis
• Understanding of Direct Digital Sales
• Fundamentals of Project Management is essential
• Understanding of the CVM
• Strong knowledge of the Financial services and some telecommunications industry
• A minimum of 8 years relevant working experience essential in sales and lending.

Job-Related Skills:

• Leadership
• Attention to detail
• Communication (verbal and written)
• Prioritization and Time Management 
• Facilitation and presentation skills
• Decision making 
• Trend analyses to enable business improvement