LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® ...
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We are seeking a results-oriented Key Account Manager with experience in software or technology solutions to grow and manage customer relationships. This role focuses on driving new business, expanding existing accounts, and supporting long-term customer success across LexisNexis solutions.
You will work collaboratively with internal teams and customers to identify opportunities, deliver value, and achieve sustainable revenue growth.
Responsibilities
Achieve annual revenue targets through new business, upselling, and cross-selling.
Build and maintain strong, long-term relationships with customers and key stakeholders.
Identify, qualify, and progress sales opportunities through the full sales cycle.
Develop and execute account and territory sales plans aligned with business objectives.
Maintain an accurate and well-managed sales pipeline using CRM tools.
Forecast sales activity and report on progress regularly.
customer retention and product adoption through proactive engagement.
Lead deal negotiations and collaborate with internal partners to close opportunities.
Act as a trusted advisor by developing a strong understanding of products and customer needs.
Respond to customer enquiries promptly and support issue resolution when needed.
Use data and insights to continuously improve sales effectiveness and customer experience.
Requirements
Minimum 5 years sales and software experience in technology sales.
Valid Driver’s license
Reliable vehicle to use for execution of customer visits
Proven adoption of AI in task execution to improve efficiency and sales success
Experience in AI Sales Tools e.g: ChatGPT Enterprise, SalesForce, Gong, Seismic or equivalent tools
A self-starter with a consistent track record in a quota bearing sales environment.
Exceptional interpersonal and communication skills.
Ability to interact with customers in a consultative, face-to-face selling and social media selling.
Ability to present face-to-face and on online platforms.
Ability to work effectively in a fast-paced, constantly evolving and rapidly growing product sales environment.
Critical thinking skills
Demonstrated ability to plan and execute sales strategies.
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