Fresh Jobs at LexisNexis South Africa

About the Role

• As a Software Engineer, you will contribute to the design, development, and testing of software components within a specific product area. You’ll work both independently and collaboratively to solve problems, build high‑quality code, and support continuous improvement across the development lifecycle.

Responsibilities

• Collaborate with team members and stakeholders to clarify and finalize technical requirements.
• Design, develop, test, and maintain software components of moderate complexity.
• Write and review technical specifications and documentation.
• Participate in code reviews and follow established development best practices.
• Troubleshoot and resolve technical issues and defects.
• Work effectively in various development environments (e.g., Agile, Waterfall).
• Stay current with emerging technologies and industry trends.
• Perform other related duties as needed.

Requirements

• 3+ years of experience in software engineering or a related field.
• Hands-on experience with programming languages such as: Java/J2EE, JavaScript, TypeScript, C#, .NET/.NET Core, Angular or React, C/C++, HTML, XML, SQL
• Familiarity with operating systems such as Windows, UNIX, or Linux.
• Understanding of data modeling and working with data storage systems and complex data models or test-driven development.
• Experience with automated testing tools (Cypress or similar).
• Ability to write clean, maintainable code and perform effective unit testing.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Experience applying software development methodologies (Agile).
• Knowledge of architectural patterns such as Web API or MVC.
• A degree in Computer Science, Engineering, or a related field or equivalent practical experience.

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About the Role

• As a Software Engineering Lead, you will manage and guide a diverse team of engineers. Being the primary point of contact for your team, you will work closely with management and other business stakeholders such as the product owner and customer support squad, to ensure the success of your team and its deliverables. This role has direct reports and requires strong technical skills, good communication and great leadership abilities.
• The expected effort spread is 30% implementation, 20% project management, and 50% team management and mentorship. This fluctuates based on what is needed at the time as it is the responsibility of the lead to manage priority.
• In this role, you will be required to make informed technical and administrative decisions, conduct performance and code reviews, offer ongoing mentorship and drive the strategic direction of the team and its product(s). You would need to be comfortable with delegating tasks and doing hands-on implementation as well.

Responsibilities 

• Lead release management activities, including review of test plans, rollback plans, communication plans, and release notes.
• Manage team capacity, time and attendance processes, performance feedback, and career development.
• Facilitate agile ceremonies, backlog refinement, and cross‑team engagement.
• Provide technical leadership in solution design, implementation quality, and engineering best practices.
• Shape and maintain long‑term strategies for technical health, maintenance, and operational effectiveness.
• Support escalated queries directed to the engineering team.
• Participate in hands‑on implementation, including coding, automation testing, and DevOps activities.
• Review technical specifications, new features, enhancements, and bug fixes.
• Perform other related duties as needed.

Requirements 

• 7 years + Experience as a senior software engineer or solutions architect, including mentoring others.
• Strong understanding of SOLID principles and established engineering best practices.
• Proficiency in SQL and data manipulation, .NET and C#, Angular, Git and Azure pipelines
• Strong written and verbal communication skills, including the ability to explain technical concepts clearly.
• High emotional intelligence and the ability to support healthy team dynamics.
• Effective organizational, planning, and change‑management skills.
• Commitment to ethical practices, accountability, and fostering an inclusive, collaborative culture.

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About the Role

• We are seeking a Software Engineering Lead to guide and support a collaborative team of engineers. In this role, you will partner with cross‑functional stakeholders including product, support, and management to deliver high‑quality solutions and foster a positive team environment.
• You will balance hands‑on technical work with leadership responsibilities, including mentoring, prioritization, and decision‑making. Effort distribution typically includes implementation, project coordination, and team leadership, though this may shift depending on team needs.
• You will help shape the team’s technical direction, promote effective engineering practices, and ensure a safe, inclusive, and growth‑oriented workspace.

Responsibilities

• Oversee release management, including test planning, rollback planning, communication, and release documentation.
• Support resource planning and administrative activities such as scheduling, performance conversations, and career development check‑ins.
• Lead project coordination activities, including agile ceremonies, backlog refinement, and stakeholder engagement.
• Provide technical leadership in solution design, implementation quality, engineering best practices, and team coaching.
• Develop and maintain technical, operational, and resource plans to support long‑term stability and improvement.
• Assist with escalated queries routed to the development team.
• Contribute to hands‑on development, including coding, automation testing, and DevOps tasks, as well as reviewing new features and enhancements.
• Perform additional duties as needed to support the team and product.

Requirements 

• Experience serving as a senior software engineer or solutions architect, including mentoring other engineers.
• Strong understanding of software engineering principles (e.g., SOLID) and industry best practices.
• Proficiency in SQL, C#, .NET, Angular, Git, and Azure pipelines.
• Strong communication skills, with the ability to explain complex topics to diverse audiences.
• Demonstrated ability to build collaborative team environments and support healthy team dynamics.
• Strong organizational, planning, and change‑management skills.
• Commitment to ethical practices, accountability, and a culture of trust and respect.
   

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About the Role

• The Hybrid Account Manager is responsible for driving new business, as well as expanding and retaining revenue across LexisNexis solution lines. This role focuses on identifying opportunities, building strong customer relationships, and delivering a positive and consistent customer experience. You will collaborate closely with internal teams and external partners to support sustainable growth.

Key Responsibilities

• Proactively identify, qualify, and close new, upsell, and cross‑sell opportunities.
• Develop and execute a clear sales strategy for your territory.
• Build a strong pipeline and maintain accurate forecasting using CRM tools.
• Conduct regular reviews of your sales strategy and progress.
• Lead deal negotiations and manage the full sales cycle.
• Achieve annual revenue and performance targets for your business unit.
• Build and maintain long‑term, trust‑based relationships with key decision‑makers.
• Conduct regular meetings to understand customer goals and align solutions to their needs.
• Respond promptly to customer inquiries and ensure seamless communication across teams.
• Develop and implement initiatives to improve customer loyalty and product adoption.
• Use CRM tools to manage customer data and provide actionable insights.
• Partner with account management and other teams to deliver a cohesive customer experience.
• Contribute to customer retention by identifying growth opportunities and potential risks.
• Maintain up‑to‑date CRM records, including opportunity status and pipeline details.
• Participate in weekly planning, review sessions, and team activities to support continuous improvement.
• Apply product and industry knowledge to help customers make informed decisions.

Skills & Experience

• Experience in sales, preferably in software or technology environments.
• A proven track record of meeting or exceeding sales targets.
• Strong communication and relationship‑building skills.
• Ability to manage multiple opportunities in a dynamic, fast‑paced environment.
• Experience using CRM and sales‑enablement tools (e.g., Salesforce, Seismic, Gong, or similar).
• Ability to present effectively both in person and online.
• Strong critical‑thinking, planning, and problem‑solving abilities.
• Experience using AI‑based tools to improve efficiency.
• Familiarity with hybrid or field‑based selling environments.
• Ability to work autonomously while collaborating effectively with cross‑functional teams.

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About the Role

• The Customer Success Specialist plays a strategic role in driving customer value, adoption, and long-term partnership. As AI-powered tools and data insights reshape the customer lifecycle, this role blends human expertise with intelligent automation to proactively guide customers, maximize product outcomes, and influence product evolution. The ideal candidate is customer-centric, tech-forward, analytically minded, and skilled at orchestrating value across the entire customer journey.

Responsibilities

• Serve as a trusted advisor by deeply understanding customers' business objectives, workflows, and success metrics.
• Identify customer champions and stakeholders; build multi-level engagement plans.
• Lead activation and configuration of LexisNexis solutions, ensuring a smooth, personalised onboarding journey.
• Utilise AI-based onboarding tools to analyse customer profiles and recommend optimal product configurations.
• Leverage product usage dashboards, predictive analytics, and customer health scoring to drive targeted adoption interventions.
• Own customer retention strategy using a blend of human relationship management and automated signals.
• Identify upsell and cross-sell opportunities based on customer goals, usage trends, and predictive insights.
• Maintain accurate CRM and CS platform records including health scores, engagement notes, and action items.
• Partner with Product, Sales, Marketing, and Support to deliver a frictionless, insight-led customer experience.

Requirements

• Bachelor’s degree in Law would be an advantage
• Experience with Conveyancing would be an advantage
• 2–3 years in Customer Success, Account Management, Professional Services, or a customer-facing role.
• Experience working with digital products, legal/tech platforms, or customer data analytics is advantageous.
• Strong analytical and problem-solving abilities; comfortable working with data, dashboards, and AI tools.
• Proficiency in CRM and CS platforms (Salesforce, Gainsight, etc.).
• Proactive, self-driven, and comfortable leading value-focused conversations.
• Tech-curious and eager to learn new AI capabilities.
• Collaborative team player with a continuous improvement mindset.

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About the Role

• As Senior Editor, you will be part of the UK team delivering the Digest: Annotated British, Commonwealth and European Cases.

Responsibilities

• Conducting substantive legal research and analysis of case law across UK, Commonwealth and European jurisdictions to inform and verify published content
• Planning, organising and editing material for publication as discrete volumes. Liaising with senior team members and others with regards to content and any other issues
• Reviewing collated content and copyediting and styling it prior to publication, ensuring all content is of required quality
• Producing and checking annual consolidated indexes and tables of cases material and supporting preparation of annual cumulative supplement
• Preparing content for print publication
• Ensuring all editing follows house style and all material included is accurate by conducting legal research/monitoring legal developments
• Flagging risks to publishing schedule, mitigating risks where possible
• Collaborating closely with offshore production team/vendors/freelancers and dealing with day-to-day operational problems

Requirements

• Experience in legal publishing and/or legal practice
• Experience demonstrating a clear understanding of the way English law develops (both the legislative process and common law) and of conducting independent legal research
• Have editorial skills and excellent written English as well as the ability to understand, navigate and present complex legal material articulately and accurately
• Show interpersonal skills, a positive attitude, and professional manner for routine contact with geographically diverse colleagues, customers and vendors
• Have excellent time management skills to meet rigid and frequent deadlines
• Be technically proficient in MS Office (Outlook, Word, Excel), SharePoint and interested in learning new systems/technologies

Deadline:5th Febru.ary,2026

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About the Role

• The Data Analyst III partners with internal teams to understand business needs, analyze data, and support informed decision‑making. This role prepares and analyzes datasets, develops clear visualizations, and communicates insights in ways that support strategic and operational outcomes. The position works independently on complex analytics tasks and may lead smaller projects with guidance when needed.

Responsibilities

• Apply analytics best practices, including data quality, documentation, reproducibility, and appropriate metric use.
• Manage and deliver analytics projects, ensuring clear timelines, communication, and stakeholder alignment.
• Collaborate with stakeholders to clarify business questions and recommend relevant analyses, metrics, or KPIs.
• Prepare, clean, and transform datasets—including large or complex data—using effective blending, validation, and refinement techniques.
• Conduct intermediate statistical analyses to identify trends, patterns, and drivers.
• Create accessible and meaningful visualizations using tools such as Tableau or Power BI, tailoring outputs to audience needs.
• Integrate data and visuals from multiple sources to communicate clear, actionable insights.
• Lead small or operational analytics efforts, including scoping, task planning, progress tracking, and risk escalation.
• Support team members through peer reviews, shared resources, and collaborative problem‑solving.
• Maintain awareness of customer needs, market context, and how business changes affect data interpretation.
• Use approved AI tools to streamline routine analytics tasks while ensuring accuracy and completeness.

Requirements 

• Bachelor’s or master’s degree in data Analytics, Data Science, Mathematics, a related field.
• Ability to work with complex data structures and apply effective data preparation and quality techniques.
• Strong experience with SQL and Python for querying, transformation, and analysis.
• Experience using visualization tools Tableau, Power BI to communicate insights.
• Experience applying intermediate statistical methods to business challenges.
• Familiarity with modern data platforms Databricks or comparable environments
• Strong communication skills, with the ability to translate complex topics into clear insights for diverse audiences.
• Ability to organize work, manage dependencies, and contribute to structured project environments.
• Collaborative mindset with openness to learning and supporting team success.

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About the Role

• The Senior Data Analyst I works closely with business partners to understand needs, clarify problems, and apply data-driven approaches to inform decisions. This role develops insights, builds analytical solutions, creates clear visualizations, and communicates findings in an accessible way. The Senior Data Analyst I independently leads complex analytics projects and supports the growth of junior team members.

Responsibilities

• Collaborate with stakeholders to understand business goals and identify meaningful analyses, metrics, and success measures.
• Help define measurable outcomes aligned with organizational objectives.
• Prepare, transform, and validate data, including work with large or complex datasets.
• Apply statistical methods and analytical modeling to assess trends, drivers, and potential outcomes.
• Develop clear visualizations and data stories tailored to diverse audiences.
• Lead analytics projects end-to-end, including scoping, planning, and managing timelines.
• Serve as a subject matter expert in assigned areas and provide mentorship to junior analysts.
• Build understanding of related disciplines to improve analysis and interpretation.
• Use approved AI tools to streamline work—such as drafting analyses, summarizing findings, generating code, or documenting workflows—while ensuring accuracy and quality.
• Create reusable data products that support users at varying levels of data literacy (e.g., metric bots, guided dashboards).

Requirements 

• Bachelor’s or master’s degree in data Analytics, Data Science, Mathematics.
• 3–5 years of experience in analytics, reporting, or data-focused roles.
• Strong ability to understand complex data structures and apply advanced data preparation and quality techniques.
• Experience using intermediate statistical methods for business analysis.
• Proficiency with SQL and Python for querying, transformation, and analysis.
• Experience with data visualization tools (e.g., Tableau, Power BI) and designing dashboards for business users.
• Familiarity with modern analytics platforms (e.g., Databricks or similar).
• Strong project execution skills, including the ability to organize work, manage multiple priorities, communicate progress, and address obstacles.
• Ability to craft effective prompts for AI tools and refine outputs using domain knowledge.
• Clear communication skills, with the ability to explain technical concepts to non-technical audiences.

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About the Job

• The Product Manager I will own a product feature and lead project execution. He/she will own the development plan and represent their feature within the PM team and will have an internal network across product domains. The individual will have a solid understanding of the customer and target market. He/she will represent the needs of the customer to the delivery team and will support and participate in the demo to key stakeholders at program milestones.

Key Responsibilities

• Engage with customers and stakeholders to understand needs and market trends.
• Use data and dashboards to evaluate product performance and recommend improvements.
• Support go-to-market plans and collaborate with sales and marketing teams. Create and maintain product documentation and training materials.
• Lead the execution of product roadmaps for specific feature areas.
• Prioritize product requirements and coordinate with engineering teams. Contribute to product strategy and align goals with business objectives. Participate in process improvement initiatives and cross-functional collaboration.
• Understands the relevant technology architecture. Leads the execution of a product roadmap for a single feature area.
• Understands and utilizes the drivers for improving the customer experience
• Leverages tools to coordinate activities and ensure quality based on the development methodology in place.

Qualifications

• Strong communication and interpersonal skills across diverse teams.
• Ability to analyze data and make informed decisions.
• Experience managing multiple projects and priorities.
• Familiarity with customer engagement and feedback processes.
• Comfortable using tools like Excel, Tableau, or similar platforms. Understanding of product development and delivery lifecycles.
• No specific degree required—equivalent experience or transferable skills welcome. Curiosity, adaptability, and a commitment to continuous learning.
• Legal qualification would be advantageous

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About the Role

• We are seeking a passionate and experienced Principal Software Engineer to join our dynamic team. You will be responsible for leading innovative projects using Java, AWS, and content structuring technologies. You'll be part of the team responsible for collecting French content, from enrichments with AI or Engineered to publication on our online platforms. You'll need to develop your skills in transforming XML content via XSLT
• Interest and curiosity in artificial intelligence for development purposes (CoPilot) but also for fundamental knowledge (RAG princples) are key.

Responsibilities

• Designing, developing, and maintaining robust and scalable applications using Java and AWS.
• Setting-up and improving our content processing workflow
• Collaborating with development teams to identify and resolve technical issues.
• Mentoring and empowering developers to improve their technical skills and efficiency
• Participating in the development of the team's technology strategy.
• Staying updated with technological advancements to integrate best practices and innovations.

Requirements 

• Have a Degree in Computer Science, Engineering, or a related field with 10+ years of experience in software development, with significant experience as a technical leader
• Have experience in Java and AWS certifications, Python as a bonus
• Able to mentor and train technical teams.
• Demonstrate problem-solving and communication skills.
• Have experience in managing complex technical projects. 
• Able to work independently and as part of a team. 

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About the Role

• The Security Engineer I supports the organization’s cybersecurity operations by monitoring, maintaining, and improving security platforms and compliance activities. This hands-on role focuses on system health, basic compliance tasks, and escalating complex issues to senior team members.

Responsibilities

• Monitor and maintain security tools and platforms, such as DLP, email security, firewalls, SSO, privileged access tools, and endpoint protection systems.
• Perform routine compliance checks, including password policies, shared credentials, and unauthorized applications.
• Track, document, and report deviations from security standards.
• Assist with secure‑by‑design initiatives and support evaluations of new security technologies.
• Contribute to end‑user security awareness activities, including phishing simulations.
• Collaborate with analysts, consultants, and managers to escalate and resolve issues.
• Maintain clear and accurate documentation of platform health and security tasks.
• Process ServiceNow requests, such as URL approvals, access requests, and general security inquiries.

Requirements

• Hands-on experience with information security tools (e.g., firewalls, DLP, endpoint protection, SSO, privileged access management).
• Understanding of security monitoring, compliance processes, and exception handling.
• Strong attention to detail and ability to follow established procedures.
• Effective communication and teamwork skills.
• Basic technical troubleshooting and problem‑solving abilities.
• Degree in a related field or equivalent practical experience, training, or certifications.
• Security+, CEH, CompTIA cybersecurity certifications, or similar.
• 2 years of experience in IT security operations, cybersecurity, or related technical roles.
• Familiarity with monitoring, compliance checks, and escalation workflows.
   

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About the Role

• We are seeking a results-oriented Key Account Manager with experience in software or technology solutions to grow and manage customer relationships. This role focuses on driving new business, expanding existing accounts, and supporting long-term customer success across LexisNexis solutions.
• You will work collaboratively with internal teams and customers to identify opportunities, deliver value, and achieve sustainable revenue growth.

Responsibilities

• Achieve annual revenue targets through new business, upselling, and cross-selling.
• Build and maintain strong, long-term relationships with customers and key stakeholders.
• Identify, qualify, and progress sales opportunities through the full sales cycle.
• Develop and execute account and territory sales plans aligned with business objectives.
• Maintain an accurate and well-managed sales pipeline using CRM tools.
• Forecast sales activity and report on progress regularly.
• customer retention and product adoption through proactive engagement.
• Lead deal negotiations and collaborate with internal partners to close opportunities.
• Act as a trusted advisor by developing a strong understanding of products and customer needs.
• Respond to customer enquiries promptly and support issue resolution when needed.
• Use data and insights to continuously improve sales effectiveness and customer experience.

Requirements

• Minimum 5 years sales and software experience in technology sales. 
• Valid Driver’s license 
• Reliable vehicle to use for execution of customer visits  
• Proven adoption of AI in task execution to improve efficiency and sales success 
• Experience in AI Sales Tools e.g: ChatGPT Enterprise, SalesForce, Gong, Seismic or equivalent tools  
• A self-starter with a consistent track record in a quota bearing sales environment. 
• Exceptional interpersonal and communication skills. 
• Ability to interact with customers in a consultative, face-to-face selling and social media selling. 
• Ability to present face-to-face and on online platforms. 
• Ability to work effectively in a fast-paced, constantly evolving and rapidly growing product sales environment. 
• Critical thinking skills 
• Demonstrated ability to plan and execute sales strategies. 
• Proven sales track record in previous roles. v

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About The Role

• As a Software Engineer III, you will play a key role in conducting research, designing solutions, and delivering software development assignments within a specific functional area or product line. The successful candidate will be responsible for developing individual components, solving complex problems, designing program flows, writing high-quality and efficient code, and performing thorough unit testing to ensure reliability and performance.

Responsibilities

• Collaborate with technical teams and stakeholders to refine and implement system requirements.
• Develop and review software components, ensuring code quality and reliability.
• Translate product requirements into effective software designs.
• Follow development processes, coding standards, and best practices, including participating in code reviews.
• Work effectively within Agile, Waterfall, or other development frameworks.
• Troubleshoot and resolve technical issues as they arise.
• Stay updated with emerging technologies and contribute to continuous improvement.

Requirements

• Proven experience in software engineering (3+ years preferred).
• Proficiency in development languages such as C#, .NET, Java/J2EE, JavaScript, SQL, HTML, XML, or others.
• Experience working with complex data models and understanding data modeling principles.
• Strong problem-solving skills and attention to detail.
• Ability to collaborate effectively with diverse teams and stakeholders.
• Familiarity with industry best practices for software development, testing, and documentation.
• Relevant degree in Computer Science, Engineering, or equivalent practical experience
   

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About the Role

• As a Junior Software Engineer, you will work under the guidance of experienced team members on various research, design, and software development assignments. You will collaborate on defining project requirements, contribute to design discussions, and work in a team-focused environment to help build user-friendly and efficient software solutions. This role is designed to help you grow your technical skills and learn agile development practices in a supportive setting.

Responsibilities

• Collaborate with Team Members
• Work closely with more experienced engineers and other technical personnel to understand and contribute to product requirements.
• Participate in Development Tasks
• Assist in writing code, reviewing detailed specifications, and developing portions of system components while following best practices.
• Support Software Testing and Debugging
• Help troubleshoot and resolve bugs, ensuring that software components are reliable and meet quality standards.
• Contribute to a Scrum-Based Environment
• Engage in stand-ups, sprint planning, and retrospectives, learning agile methodologies and contributing to the team’s progress.
• Learn and Grow
• Absorb feedback from senior colleagues, continuously improve your technical abilities, and gradually take on increasing responsibility with the support of your team.

Requirements

Educational Background

• A BSc degree in Engineering, Computer Science, or related field; relevant internships or equivalent experience is welcome.

Programming Skills

• Basic to intermediate knowledge in C#, SQL, and .Net Core technologies. Familiarity with modern web technologies such as React or Angular, JavaScript, CSS, HTML.

Cloud Exposure

• An interest in cloud platforms such as AWS or similar, with a desire to learn about cost-effective and scalable serverless architectures.

Development Methodologies

• Familiarity with Agile methodologies and an enthusiasm to expand your knowledge of modern software development practices.

Problem-Solving Approach

• Ability to learn through debugging, ask questions, and work collaboratively in a technical environment.

Communication

• Ability to effectively communicate with team members, ask for help when needed, and contribute ideas that support collective problem solving.

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About the Role

• As a Software Asset Management Analyst, you will be responsible for managing and optimizing software assets. You will ensure compliance with licensing agreements, reduce costs, and maximize the value derived from our software investments. You will apply your outstanding knowledge of complex software licensing models and asset management tools to aid in your success. You will collaborate with various teams for deployment of software on End-User devices and AWS, Azure, and On-Premises data centers

Responsibilities

• Tracking software licenses to ensure compliance with vendor agreements, avoiding penalties due to under-licensing or non-compliance. Perform proactive audits.
• Maintaining an accurate inventory of software assets across the organization, including details like license keys, versions, installations, and usage.
• Identifying opportunities to optimize software usage and costs, such as by reallocating underutilized licenses or recommending more cost-effective licensing options.
• Analyzing and reporting on software usage, performance, costs, and lifecycle status (end of support and/or end of life). Identify areas for optimization and improvement.
• Developing and implementing policies and procedures related to software deployment, usage, training, and awareness within the organization.
• Guiding the activities of team members responsible for entitlement management, compliance reporting, and quote to order procurement functions.

Requirements

• Have educational background in business administration, Information Technology, or related field
• Have knowledge of software licensing models, compliance requirements, legal and regulatory aspects of software usage, and industry best practices.
• Be able to communicate effectively with internal customers, managers, peers, and vendors; collaborate across cross-functional teams
• Have analytical skills and attention to detail: ability to deal with ambiguity
• Be able to multi-task and complete time-sensitive tasks.

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About the Role

• The Change Management Analyst supports transformation initiatives across Global Customer Operations, with a focus on helping teams successfully adopt new ways of working, including the use of generative AI tools. Reporting to the Global Operations Director of Change Management & People Experience, this role partners with stakeholders across the business to ensure change initiatives deliver value, encourage engagement, and support a positive employee experience.
• This is a global role based in South Africa and is suited to someone who enjoys collaboration, problem-solving, and supporting people through change.

Responsibilities

• Assess the impact of business, process, and role changes and identify potential risks or resistance
• Support the development and execution of change plans, including communications, training, and stakeholder engagement
• Create clear, accessible communication materials that explain the purpose and impact of change initiatives
• Partner with Learning & Development and project teams to support effective training and adoption
• Gather and analyse feedback to track adoption, engagement, and effectiveness of change initiatives
• Provide guidance and support to managers and teams during periods of transition
• Document insights, lessons learned, and best practices to support continuous improvement
• Help ensure change activities are inclusive, accessible, and aligned with employee well-being and engagement

Requirements 

• A degree or equivalent practical experience in organizational development, business, human resources, or a related discipline
• Experience supporting transformation or technology-enabled change initiatives
• Familiarity with change management frameworks or methodologies is an advantage.
• Experience with common workplace tools such as Microsoft 365 (e.g., Teams, Word, Excel, PowerPoint, SharePoint)
• Experience in change management, organizational development, business analysis, or a related field
• Ability to plan, support, and deliver change initiatives in collaboration with cross-functional teams
• AI-fluent –Use AI as a first-tool thought partner (knowing when to rely on it and when to apply human judgment), understands the language of data and how AI systems use it, and proactively identify new AI capabilities for change adoption
• Strong communication, relationship-building, and stakeholder engagement skills
• Ability to analyse feedback and translate insights into practical recommendations