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  • Posted: Feb 4, 2026
    Deadline: Not specified
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  • The City of Johannesburg Metropolitan Municipality is located in the Gauteng Province. Johannesburg is the most advanced commercial city in Africa and the engine room of the South African and regional economy. It is a city with a unique, African character, world-class infrastructure in the fields of telecommunications, transportation, water and power, and wi...
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    Deputy Director: Property Hijackings Investigations

    Minimum Requirements: 

    • Matric / Grade 12 plus a 3-year relevant tertiary qualification in either Forensic Investigations/Property/Estate Law/Finance/Policing/Criminal Justice, or a related equivalent qualification in property. 
    • A degree in Law will be an added advantage. 
    • 8 years or more experience within Property/Estate investigations environment or within the Criminal Justice System, which includes 2 years or more experience, should be at a supervisory level within public services or private sector, covering all aspects of corporate forensic investigations in Property/Estate. 
    • Experience in local government matters will be an added advantage. 
    • Understanding of relevant laws and regulations to combat allegations of illegal occupation of buildings. 
    • Understanding the impact of late estate on hijacked properties and/or properties that are non-compliant with relevant laws and regulations. 
    • Understanding of corporate governance, compliance and risk management processes. 
    • Knowledge and understanding of local government legislation/property management environment. 
    • Quality assurance, presentation and reporting effectively. 
    • Human resource procedures and regulations. 

    Primary Function: 

    • The Deputy Director: Property Hijackings Investigations reports to the Director: Property Hijackings Investigations and is responsible for the implementation and monitoring strategies, policies, procedures and response plans regarding the investigations of property Hijackings, non-compliance with applicable legislation, including facilitation of taking legal action against the perpetrators for successful prosecution in order to curb the challenges related to hijacked properties.  

    Key Performance Areas: 

    • Direct and manage the investigations of property hijacking cases/matters to ensure that all reported cases/matters are tracked up to finalisation and file closing
    • Direct, manage and review systems and processes for understanding investigations on Problem and hijacked properties to ensure that quality investigations are performed in line with the approved standards 
    • Manage the execution of the work programmes with the multi-disciplinary teams to ensure that the forensic investigative objectives of tackling the challenges created by problem and hijacked properties are met, to ensure that the execution of different forensic investigation projects is comprehensive, and that objectives are met 
    • Develop robust and responsive strategies to address problem properties and hijacked buildings, addressing the underlying socio-economic factors that contribute to property hijacking 
    • Recommend possible legal action to be taken against the perpetrators for successful prosecution in order to curb the challenges related to hijacked properties in the City. 
    • Participate in the Group Forensic Investigation Services (GFIS) fraud prevention campaigns to educate, inform and collaborate with various stakeholders to fight syndicate led hijacked properties and non-compliance with relevant laws and regulations, and to always be ahead of the criminal syndicate’s modus operandi 
    • Provide input for the Departmental Strategic planning processes to support the City’s strategic agenda in accordance with the approved planning and reporting standards 
    • Implement sound governance practices, effective risk management systems, and better compliance with laws and regulations. 
    • Effective Human Resource Management 
    • Strengthen working relations with internal and external stakeholders. 
    • Promote a high-performance culture within the unit to ensure team compliance with performance management policy and relevant prescripts 
    • Financial Management to participate in the budgeting process and its deployment 

    CLOSING DATE: MONDAY, 16 FEBRUARY 2026 

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    Assistant Director: Theft of City Assets

    Minimum Requirements: 

    • Matric / Grade 12 plus a relevant 3-year tertiary (NQF level 7) qualification in either Finance / Accounting / Audit / Legal / Forensic Investigations / Information Technology; 
    • 8 years’ experience within a forensic investigation environment; investigation of theft, financial misconduct, forensic accounting and/or maladministration related cases, of which 2 years should be at managerial/supervisory level within public service and private sector; 
    • Proven success at operating and supervisory levels, including the management of experienced and professionally qualified staff; 
    • Knowledge of corporate forensic investigation (auditing, accounting, finance and investigation) processes, controls and the identification of systemic weaknesses; 
    • Communication, presentation and reporting effectively; 
    • Understanding the implications of policies, relevant procedures and regulations; 
    • Quality assurance and human resource procedures and regulations.  

    Primary Function: 

    • Responsible for the prevention, detection, investigation and resolution of all reported cases related to Theft of City Assets and other related cases within the City.  

    Key Performance Areas: 

    • Ensure that planning, executing and reporting investigations, as well as ensuring that allocated cases conform to the forensic investigation methodology, and any other standards set by Group Forensic and Investigation Services 
    • Investigate Theft of City Assets and other related alleged transgressions in compliance with relevant laws and regulations. 
    • Report the outcome of the investigation to provide decision makers with the facts needed to determine a course of action, and to also use the findings and recommendations are communicated timely manner for effective consequence management. 
    • To ensure that the forensic investigations register is accurate and complete, and that the status of investigation is updated timely manner in the Investigation case management system (iCAM). 
    • Information management, recordkeeping, and safeguarding of evidence of the investigated cases. 
    • To participate in the GFIS anti-theft of City assets awareness campaigns through various engagements including awareness campaigns on the relevant laws and regulations through various engagements. 
    • Building and maintaining strong relations with internal business units to share information and ensure the correct focus and support around combating theft of City assets and non-compliance with applicable laws and regulations. 
    • Build and maintain strong relations with external business units to share information and ensure the correct focus and support around combating theft of City assets and non-compliance with relevant laws and regulations; 
    • Build and maintain strong relations with subordinates and teams in general; 
    • Provide management support to the Deputy Director and the unit as a whole; 
    • Compliance and Risk management to ensure proper risk assessments are conducted to reduce not only the likelihood of an event occurring, but also the magnitude of its impact. 

    CLOSING DATE: MONDAY, 16 FEBRUARY 2026 

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    Customer Services Centre

    Minimum Requirements: 

    • Grade 12 certificate; 
    • Relevant National Diploma at NQF level 6; 
    • 1 – 3 years’ experience in a Customer Service environment. 

    Primary Function: 

    • Consistently exceeded RSSC departmental targets by resolving over 90% of citizen queries on first contact within a One-Stop Customer Service environment. Leveraged creative problem-solving and innovative initiatives to streamline the walk-in experience, directly enhancing municipal revenue collection and overall public satisfaction.  

    Key Performance Areas: 

    • Maintain high levels of account integrity and ensure all customer requests are processed promptly and professionally; 
    • Ensure outstanding customer service excellence by maintaining strong work ethics and standards by accurately logging all queries into SAP CRM according to set standards; 
    • Efficiently processing applications and quotations; 
    • Maintain sound customer relations and improve customer experience; 
    • Provides arrear debtors with the full process applicable to payment arrangements; 
    • Liaising and collaborating with other RSSC sub-units for the speedy flow of information to ensure efficiency and delivery of service to customers; 
    • Maintain accurate records of all sourced documents, facilitating timely review and execution by relevant departments ; 
    • Effectively build, manage and maintain Stakeholder Relations with internal business units, entities, management and peers to enable smooth collaborations and flow of information; 
    • Implement good governance and effective risk management systems; 
    • Safeguard and maintain the proper use of all assets within the area of work; 
    • Provide factual operational quality reports on the functions and performance within the area of responsibility, which are accurate and complete, timely, and contribute to and support the overall reporting requirements of the unit. 

    CLOSING DATE: THURSDAY, 12 FEBRUARY 2026

    Method of Application

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