Jobs at Johnson & Johnson

Business objectives

• Responsible for achieving Sales Targets, Focus group targets and growth expectations for responsible accounts and region
• Build and maintain a highly effective diverse sales team environment, encourage performance excellence, retain top talent embedding a winning spirit. Seek sales opportunities and drive business objectives.
• Continuously assess market trends, gain market insights and share insights with relevant internal stakeholders.
• Ensure flawless execution of strategy

Sales and Clinical Case support

• Become the in-house expert on all procedure types, new technology, maintaining up-to-date knowledge, certifications, and best practices to drive customer adoption of new technology
• Manage and/or co-ordinate all clinical support requirements for the assigned region. Log all cases supported in CARTODAY as per SOP
• Become the regional champion for implementing the Challenger methodology to improve customer conversations and technology adoption, completing at least 1 Challenger pre/post call analysis per month
• Explore & create new customer base for CARTO technologies, engaging with Clinical and Business Development manager to deliver commercial solutions and business development opportunities.
• Take full ownership and accountability for effective account stock and consignment management as per SOP for responsible accounts/s and region.
• Prepare a quarterly plan 2 weeks prior to QTR start and monitor progress monthly
• Adhere to all SOP’s, quality standards and compliance.

People Leadership, Management and Development

• Manage recruitment process for responsible region and onboarding process and timelines
• Co-travel with Clinical Sales Specialists at least 2-3 x week
• Coach and develop team members – at least 1 GROW conversation per month. Appropriate use of sales force effectiveness methodology and to apply the performance & development process.
• Complete at least 1 Challenger assessment with each team member 1 x per month (Pre/Post)
• Ensure all team members prepare a QTRLY plan 2 weeks prior to QTR start and monitor progress monthly
• Collaborate with Clinical and Business Development Manager in identifying skill gaps and drive CDM accountability for implementing upskilling programs.
• Complete performance management, performance reviews, compensation planning tasks as required for each team member
• Ensure team members comply with all SOP’s and policies as required for the Clinical Sales Specialist function

Financial Planning, Review and OPEX management

• Build Sales Force targets for responsible region in alignment as per financial planning periods
• Prepare annual, Quarterly, monthly and weekly sales prognosis and prepare and present monthly, quarterly and bi-annual performance reviews
• Manage and track financial expenses and ensure all expenses for both self and team are in accordance with HCC policy and SOP

Placement management

• Collaborate with Clinical and Development manager in preparing ROI’s for Capital placement and driving ROI

Qualifications / Requirements

• Bachelor’s degree required (life sciences, biomedical engineering, or business preferred).
• 3-7+ years in sales with 1–3+ years in a leadership or team-lead role
• Track record of meeting/exceeding quotas, territory growth, or account expansion.

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Key Responsibilities:

• Consistently meet or exceed quarterly and annual sales targets
• Deliver impactful customer interaction by achieving planned reach and frequency across priority HCP segments using the right channel mix (face-to-face, virtual, digital).
• Build and execute a data led territory business plan to increase coverage, conversion, and share growth in the allocated geography.
• Provide high quality, value based scientific engagements tailored to customer needs and treatment pathways, using only approved and compliant content and messaging.
• Maintain current product, disease area, and competitor knowledge; complete required learning and achieve assessment pass rates of at least 80%.
• Use Salesforce/Veeva to plan, record, and analyse activity; ensure timely, accurate CRM entries to support insight generation and decision-making.
• Track and improve performance using sales, activity, and customer data; identify trends and implement corrective actions to optimise results.
• Plan and deliver compliant promotional activities (e.g., group meetings, business meals, in-service training) with clear objectives, documented outcomes, and follow-up actions.
• Operate with uncompromising Credo, compliance, and ethical standards; apply governance documents (call plans, incentive schemes, SOPs) in every engagement.
• Contribute to a high-performing team by sharing field insights, participating in cycle meetings and congresses, and proposing improvements that enhance customer experience and execution efficiency.

Qualifications:

• Previous sales experience in an ethical pharmaceutical company an advantage
• Bachelor’s degree or equivalent tertiary qualification
• Specialist physician detailing experience an advantage
• Product & disease knowledge is advantageous (Haematology)
• Ability to travel