Underwriting Administrator at Santam Insurance

What will you do?

• We have an exciting opportunity for an Underwriting Administrator within Santam Specialist Solutions based in Illovo, Johannesburg.

What will make you successful in this role?

• The primary responsibility of this role is policy administration, which includes managing new business, processing endorsements (providing terms on existing policies), handling finance-related queries, and liaising with Brokers and other internal departments.

Key Functions:

• Conversions of quotes into Policies
• Endorsements
• Provide terms on existing policies
• Understand Insurance Principles and Business Retention on existing policies
• Dealing with other areas within Santam Engineering
• Liaising with brokers.
• Manage/monitor incoming/outgoing mail
• Must be able to adhere to deadlines and operating standards and requirements
• Good understanding of the insurance industry market and the terminology used.
• Able to evaluate information from a variety of sources and solve problems.
• Solving queries on instructions between various departments
• Accurate loading of quotations
• Broker information consolidation
• Renewal preparation monthly

Education & Experience

• Matric
• A BCom or Engineering Degree or a construction/engineering-related diploma will be beneficial
• Preferably RE5
• Comprehensive understanding of insurance legislation
• Must have experience with insurance operating systems
• Minimum of 3 years of insurance experience within an underwriting capacity.
• Non-Negotiable: Must have at least 2 years of underwriting/admin short-term Engineering insurance experience.

Skills & Competencies

• Administrative Skills
• Analysis and Judgement
• GREAT Attention to Detail
• Client Orientation
• Communication Skills
• Initiative
• Teamwork
• Time Management and working under significant pressure