Business Engineer at Capitec Bank

About the Role

• The role is for a business engineer who will focus on optimizing business processes related to client information management. This includes ensuring the accuracy and quality of client data, understanding client life cycles, and managing risk categories.
• The engineer will work across retail, business banking, and insurance contexts to create a unified view of the client.
• They will need to understand complex client relationships, data structures, and how data flows through systems. The role requires a deep understanding of business processes, client onboarding, and ongoing due diligence, including enhanced due diligence and client offboarding.

Our Ideal Candidate

• 8 – 10 years of experience in business engineering
• A background in engineering, preferably industrial engineering or any relevant engineering qualification.
• Articulate solutions clearly to stakeholders
• Proven track record of understanding and solving complex business problems, particularly from a client's perspective.
• Experience in customer relationship management (CRM) systems 
• Ability to design and optimize business processes, with a focus on data quality and client experience.

Minimum Education

• Grade 12 National Certificate/Vocational

Ideal Education

• A relevant tertiary qualification in Information Management