Business Improvement Specialist, D1, KNL115/25GS at Seriti

The role:

• The Business Improvement Analyst is responsible for identifying, developing, and implementing digital and analytical solutions that drive operational efficiency, enhance reporting accuracy, and support strategic decision-making across the business.
• The role requires strong technical capability, excellent data interpretation skills, and the ability to translate complex information into clear, actionable insights.

Responsibilities will include but not limited to:

Application Development

• Implement the Business Improvement mandate at operation by facilitating initiatives/business case development and tracking BI improvement
• Design, develop, and maintain fit-for-purpose applications and digital tools to support business processes and operational improvement
• Work with stakeholders to gather requirements and ensure solutions are user-centric, reliable, and scalable
• Provide ongoing support, updates, and optimisation of developed applications
• Ensure conformance to governance and project sign-off by identifying project risks and effective management and tracking of projects and value delivery
• Develop and implement communication and change strategy per initiative through facilitating BI communication at the operation and ensuring buy in and commitment on initiatives
• Contribute to the Operational Team cohesion and effectiveness
• Manage the control room and assist in compiling daily production

Business Intelligence & Reporting

• Develop and manage Power BI dashboards, reports, and data models that provide accurate, real-time insights for operational and strategic decision-making
• Ensure data integrity, consistent refresh cycles, and alignment with business performance indicators

Presentation Development

• Create high-quality, visually strong PowerPoint presentations that clearly communicate analysis outcomes, trends, and recommendations
• Translate data into compelling narratives that support executive reporting, business reviews, and project updates

Data Acquisition & Integration

• Source, extract, and consolidate data from various electronic and operational platforms (e.g., SCADA systems, operational portals, ERP systems, IoT devices)
• Develop processes and pipelines to automate data collection and ensure reliability of inputs

Data Analysis & Insights

• Conduct detailed analysis to identify performance gaps, bottlenecks, risks, and improvement opportunities
• Validate data accuracy and perform trend, scenario, and root-cause analyses
• Deliver actionable insights and recommendations to support operational excellence and continuous improvement initiatives

Required Skills & Competencies

• Strong technical capability in app development (Power Apps or equivalent)
• Advanced Power BI skills including DAX, modelling, and dashboard design
• Excellent PowerPoint skills with the ability to create clear, impactful narratives from complex data
• Strong analytical and critical-thinking abilities
• Good understanding of industrial data systems such as SCADA, historians, and digital operational platforms
• Ability to work with large datasets and ensure accuracy and consistency
• Strong problem-solving and process-improvement mindset
• Ability to communicate insights clearly to both technical and non-technical audiences
• High attention to detail and strong organisational skills

Requirements:

• Diploma / Degree in Engineering, Mining, Industrial Engineering or a related field
• Minimum of 5 years’ experience in the Mining, Process or Maintenance Engineering field within the Mining industry, of which 3 years should preferably be in Coal Mining in a Supervisory role
• Minimum of 3 years Business Improvement experience or a related field
• Minimum of 3 years Project Management experience
• Valid driver’s license
• In possession or able to obtain a valid Certificate of Fitness

Advantageous:

• Mine Overseer Certificate of Competency
• Underground and/or Opencast Blasting Certificate
• Automation of production reports
• Collect Relevant Information to produce presentations
• Ensure contractor Compliance and governance
• Automation of reports from Power BI
• Good working knowledge of the Coal Mining Process for both Underground and Opencast
• Computer Skills – (MS Office Suite)

Closing date: 21 January 2026