Business Intelligence Analyst - Collections at Unifi Group

About the role 

• The South African entity is recruiting a Business Intelligence Analyst to maximize collection success rates through optimizing DebiCheck, tracking strategies, pay-day management and ultimately reducing costs and ensuring full compliance with applicable regulations.
• The ideal candidate will be flexible, well-organized, and confident in leading complex discussions at a management level, while also being hands-on and ready to get the job done. We’re a business that values team players who aren’t afraid to dive in and get involved. A positive attitude, a spirit of adventure, and a good sense of humour will go a long way.

 Responsibilities

• Manage and oversee the day-day functioning and performance of debit order collections, ensure correct authentication flows and monitor performance to identify improvement areas
• Design and test collection tracking and pay-day strategies and adjust accordingly
• Identify and reduce inefficiencies and transaction costs
• Ensure compliance with PASA/DebiCheck processes and all applicable rules, directives and regulatory requirements.
• Ability to work with cross functional teams i.e. Data, Credit Risk, IT, and SA operational and finance departments to continuously improve on collections performance and business objectives.
• Identify, define, Recommend and implement improvements to tools, processes and systems.

Requirements

• Relevant tertiary qualification.
• 5+ years in debit order collections/payments, preferably in an unsecured lending environment.
• Demonstrate proven understanding of DebiCheck, RM payments and SA Banking and Payment systems and infrastructure.
• Working knowledge of the National Credit Act, Financial Intelligence Centre Act and Protection of Personal Information Act.
• Proven track record of optimizing payment success via testing and strategy.
• Technical – strong SQL skills, proficiency in reporting tools, experience with payment APIs and file formats, basic Python and exposure to agile environments and testing tools (JIRA).
• Great communicator, written and verbal.
• Organized and Energetic.
• Be a bastion of the business’s values: Dignity, Unity, Simplicity and Trust.