Business Intelligence Developer at African Bank

About the job
MAIN PURPOSE OF THE JOB

• Toptimally manage the information and reporting flow for Customer Engagement Channels

KEY PERFORMANCE INPUTS / ACTIVITIES:

• Production of standard daily, weekly and monthly MIS. 
•  Ensure that all relevant MIS is produced, including but not limited to:
• New business reporting,
• Product reporting
• Channel reporting,
• Customer reporting
• Performance Reporting
• Productivity Reporting,
• Bureau Reporting
• Relevant exception reports,
• Executive Pack reporting

MIS delivery platform and management 

• Translate business requirements intadvanced MIS Reports 
• Automation of Business users reporting needs, consulting with users, best practise solutions toptimize reporting, identify opportunities tutilise data and sdrive optimisation of analytics, and forecasts
• Utilize analytics tools (Power BI, Excel, and SQL) tprovide actionable insights 
•  Provision of data for ad hoc reporting and analysis projects. 
• Manage the provision of data for analysis of ad hoc investigations and provide solutions and recommendations tthe business
• Manage the relationship with the AB business unit heads and other staff.
• Liaison with data teams in other areas of the business tensure that data provided is accurate, complete and consistent with data in other areas.
• Provide reporting intthe regular (monthly and quarterly) forums in accordance with timelines and quality standards.

Customer 

• Create and maintain productive relationships with internal clients.
• Keep the client informed about progress through written communication, telephone communications and/or face tface meetings
• Build a positive image by exceeding client expectations at all times
• Treat internal and external customers fairly at all times

MINIMUM EDUCATION

• Matric + relevant data qualifications

MINIMUM EXPERIENCE

• 1-3 years’ experience in data management and reporting in a financial institution.