Business Intelligence Manager at Zoetis Inc.

Overall purpose
The Business Intelligence (BI) Manager will be responsible for planning, coordinating, and supervising all data and digital activities in relation to the design, development and implementation of organizational reporting and analytics. The BI Manager will manage the digital and data team to deliver on supporting platforms and drive the business forward through technological advancements. The scope of responsibilities includes cross functional project management and operations to develop confidence in digital insights and support the adoption of digital applications and data solutions within the business. The BI Manager will be responsible for training programs and onboarding new applications, testing & UAT, and ensuring that the analysts are equipped with the tools and knowledge to support the business applications. The application support includes ERP tools (SAP ECC, Vistex & Rebates), Hybris/ e- commerce, Sales Cloud, Service Cloud, CPQ, Marketing Cloud, and Pitcher. This role is an integral part of the digital strategy and transformation as data insights in areas such as commercial operations, sales and marketing, customer marketing, senior management, empowers business decisions and support / fosters a business partnership with our customers. Develop and publish customized dashboards, reports to support the local business requirements. This role is responsible for developing, maintaining, and demonstrating an in-depth understanding of current and potential business information, providing the business with the supporting analysis, modelling, and reports to support strategic business decisions.

Organizational Relationships Commercial Operations Lead
Key Responsibilities

•  Manage and drive the digital and data team to meet the strategic objectives of the business
•  Develop and maintain system operational procedures to support data integrity.
•  Executing processes for monitoring, maintaining, improving, and restoring quality in our database.
•  Information management and establishing guidelines and standards across platforms to ensure integrity across systems,
•  Information Systems Management and oversight
•  Co-ordinate support from Zoetis Technical & Digital (ZTD) on projects with data and digital team.
•  Support digital applications and drive adoption of platforms across the business.
•  Training and Onboarding on all platforms
•  Project Management, a high level of contribution made to all cross-functional company projects.
•  Data Quality & Integrity, build confidence in data insights across the business.
•  Support ERP Tools (SAP) Integration and ancillary interfaces, add on and cloud applications
•  EDI platform management and e-commerce support
•  Manage website information, reporting on insights from website, NMQ tools and hosting of Docebo application on     website.