Business Intelligence Project Coordinator at Kontak Recruitment

• Seeking a highly organised and detail-oriented Business Intelligence Project Coordinator to support the successful execution of retail media campaigns, project administration, reporting, and operational coordination.
• This role requires a candidate with strong project administration and coordination experience who can effectively manage multiple stakeholders, ensure campaign execution timelines are met, and maintain accurate reporting and business intelligence data.
• The successful candidate will act as the key liaison between internal teams and external stakeholders, ensuring projects are delivered efficiently, issues are resolved proactively, and campaign objectives are achieved.
• This is a full-time, office-based role with occasional local and national travel.

Minimum Requirements:

• Bachelor's degree in Business, Statistics, Project Management, Marketing, or a related field.
• 2–3 years' experience in project administration, project coordination, or project management.
• Strong proficiency in Microsoft Office, particularly Excel.
• Experience working with reporting systems, databases, and web-based applications.
• Strong administrative and organisational skills.
• Own reliable vehicle and valid driver's licence (essential).
• Exposure to AI tools and technologies advantageous.
• Ability to manage multiple projects and deadlines simultaneously.

Key Competencies:

• Strong project coordination and organisational skills.
• Excellent communication and stakeholder management ability.
• Strong attention to detail and accuracy.
• Deadline-driven with strong follow-through.
• Problem-solving and decision-making ability.
• Ability to work independently and within a team environment.
• High levels of integrity, confidentiality, and professionalism.
• Strong planning, prioritisation, and resource management skills.

Duties and Responsibilities:
Project Management & Campaign Coordination

• Coordinate retail media campaigns from initiation through to completion.
• Act as the primary point of contact for campaign-related communication and queries.
• Work closely with internal departments and field teams to ensure campaign execution standards are met.
• Manage campaign timelines, deliverables, and project documentation.
• Provide regular updates to stakeholders and proactively resolve project-related issues.

Business Intelligence & Reporting

• Support the Business Intelligence team with reporting, data management, and analysis activities.
• Maintain business intelligence platforms, dashboards, and reporting tools.
• Assist with special projects and business reporting requirements.
• Participate in regular operational and management meetings to communicate project updates and insights.

Data Management & Administration

• Maintain and update master data, route lists, and operational records.
• Ensure accurate and timeous processing and distribution of reporting information.
• Maintain project trackers, databases, and supporting documentation.
• Ensure all administrative records remain accurate and up to date.

Stakeholder Communication & Operational Support

• Liaise with internal teams, field operations, and external stakeholders to ensure project success.
• Provide clear communication regarding project requirements, timelines, and deliverables.
• Support operational teams with project-related information and reporting requirements.

Continuous Improvement

• Identify opportunities to improve project processes, reporting accuracy, and operational efficiency.
• Assist with the implementation of new systems, technologies, and AI-supported solutions where appropriate.