Business Intelligence Technical Lead (CPT) at BETSoftware

Job Description

We Want You:

• Are you ready to lead the charge in Business Intelligence? Join us at BET Software's Cape Town office as our new Business Intelligence Technical Lead. Collaborate closely with our team, plan and execute technical solutions, and shape the future of our software development. If you're a technical expert with a passion for data and innovation, we want to hear from you. Apply now and take the next step in your career journey with us.

You Bring:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 8-10 years’ experience in technical lead role.
• Experience in end-user report development.
• Proven ETL experience using SSIS.
• Hands-on experience in designing, prepping, configuring, installing, troubleshooting and maintaining complete BI Solutions.
• Identify and resolve data reporting issues.
• Ability to create efficient T-SQL objects and processes according to spec (databases, tables, stored procedures, business rules and functions).
• Advanced experience in T-SQL query optimisation, troubleshooting and debugging.
• In-depth understanding of database management systems, online analytical processing and ETL framework.
• Advanced knowledge of the Kimball data warehouse lifecycle.
• Expert data warehousing experience using fact tables, dimensions and indexing.
• Experience in table partitioning and efficient data migration.
• Expert experience in creating and maintaining multidimensional cubes using SSAS.
• Relevant management certification may be required.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organisational abilities.

What You'll Do:

Technical Leadership

• Provide technical leadership to the team through collaboration sessions and knowledge sharing initiatives.
• Engage regularly with software architects in order to ensure the development within the team is according to architectural guidelines.
• Work with other developers, designers/analysts, and architects to make sure that the solutions meet application requirements and performance goals.
• Ensure checked in code is reviewed to ensure standards are met and the code base is sound.
• Ensure that all technical solutions that are rolled out consider compatibility with other environments and dependencies; have a high usability factor; are reliable to reduce down time and perform at maximum efficiency during peak periods of usage; consider security at its highest level (third party attacks; data protection etc).
• Drive the adoption of processes within the team which consider and meet the expectations of technical throughput rates and responses; processing times; effective resource utilisation during operation and where the system or solution ensures maximum operational capacity requirements are met.

Quality of Software Implementation:

• Ensure rigorous testing of any solution before deployment and create standards and processes within the team to align to these.
• Ensure the delivery of a complete and technically appropriate solution which covers all the agreed specified tasks and user objectives and has been tested thoroughly.
• Ensure relevant documentation is provided to support teams to reduce development support load.
• Where possible, work to develop and implement a quality mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Initiative and Innovation

• Implement improved processes that have a positive effect on the team’s performance and company bottom line.
• Technical problems and opportunities are anticipated and dealt with immediately considering any technical dependencies.
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within the team and to the wider group.
• Incorporates the new abilities into the day to day operational activities to improve performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices.

Knowledge Share

• Identify team members requiring a specific knowledge, skill or understanding and seek ways to impart or upskill the team members through coaching and mentorship.
• Verify the knowledge has been imparted successfully and if not, take steps to rectify gaps in transfer of the knowledge.

Coaching/Mentoring

• Provide guidance, training, and problem-solving assistance to other team members.
• Mentor and contribute to the growth of junior and intermediate team members.
• Design and deliver end-user training and training materials.

Living our Spirit:

• Actively drives a culture of collaboration and open communication within the team.
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within BET Software as a whole.
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.