Business Line Manager at Atlas Copco

• Develop strategic plans by analysing opportunities in the market and setting objectives.
• Accomplish objectives by establishing business plans, budgets, measuring results, allocating resources, reviewing progress and making mid-course corrections.
• Ensure alignment with the Service Division strategies and full support and cooperation with General Industry and Motor Vehicle Industry Business Lines.
• Increasing Service team effectiveness by recruiting, training, coaching, communicating values and objectives, ensuring work processes are fully in-line with Service Division guidelines.
• Profit & Loss responsibility, ensure the Service Business Line meets budgeted financial goals and objectives.
• Develop sales, promote, negotiate and manage service contracts.
• Support the further development of our calibration laboratory.
• Launch new service products to the market.
• Control and follow-up targets and scorecards, as well as operational efficiency.
• Prepare for and represent the Service Business Line at local business boards.
• Ensure continuous improvement in customer satisfaction, maintain and develop relationships with key customers within the region.

Skills And Experience

• University degree.
• Fluency in English.
• Excellent analytical and financial skills.
• Proven experience of managing a technical team and driving service sales in industrial maintenance, preferably in the field of Motor Vehicle Industry assembly plants.
• Experience from data driven services and production technique consultancy.
• Knowledge and experience of assembly tools and tightening techniques is a plus.
• Software skills e.g. MS Office software’s, SAP, Customer Relationship Management.
• Thorough understanding of organizational finance.
• Valid driver’s license.

Are we a good fit?

• Dynamic, result oriented and self-motivating personality with an entrepreneurial spirit.
• Good organizational, planning and follow up skills.
• Team player and open-minded personality, with the ability to listen to people.
• Strong customer and quality focus with ability to keep commitments, seek feedback and continuously drive customer satisfaction.
• Excellent communication skills and the ability to interact with key customers at senior management level.
• Strong leadership skills, experience with leading a team is necessary.
• Strong conflict resolution skills, ability to cooperate and communicate efficiently with colleagues and business partners at all levels.