Business Manager C - Empangeni at FNB South Africa

Purpose

• To seek, identify and exploit business opportunities for the Bank and growing the portfolio through the acquisition of new clients and the retention thereof. Responsible for portfolio management of 0 to 10 million turnover clients

Experience and Qualifications

• Minimum Qualification - Relevant Business Degree
• Experience - 3-5 year's relevant banking and sales experience
• Person must not be an unrehabilitated insolvent

Responsibilities

• Enhance business performance and profitability
• Actively coach team through providing advice about subject matter, solutions, principles and processes and personal progression with the aim to improve performance
• Plan and manage performance, talent, succession and culture of team in order to improve performance
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
• Compile reports that track progress and guide business to make informed decisions
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Develop and manage key stakeholder relationships that enable achievement of operational objectives
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Drive customer service delivery goal achievement in line with predefined standards and in support of sales objectives
• Manage cost to income to increase profitability and efficiencies for the business
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances