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  • Posted: Oct 23, 2019
    Deadline: Not specified
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    As a market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile devices, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SA...
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    Business Operations Associate

    • Develop trusted advisor relationship with the Market Unit Digital Business Services Delivery team and leadership team
    • Contribute to the roll out of the Franchise in the Market Unit Consulting Business in alignment with the Global methodology
    • Ensure alignment of Global Post Sales Consulting Operations to the Franchise model
    • Support Services and Software operations to work closely together
    • Drive the engagement between Global Customer Operations MU Operations, local Controlling, EMEA South Global Post Sales Operations, Shared Service Centers and other regional teams to maximize their effectiveness
    • Support the achievement of the Consulting business KPI’s (Revenue, Contribution, Headcount, Utilization, Backlog accuracy and leakage, Project profitability…)
    • Provide insightful deep dive analysis of areas for performance improvement
    • Ensure all forecasting and business planning deadlines are achieved
    • Interact as intermediary in the forecasting process between Business Management and Controlling, keeping an overview on entire forecasting process.
    • Follow up on entire closing process going from Latest Estimates to monitoring they monthly closing process in a proactive way
    • Be trusted advisor for the Market Unit Digital Business Services Head allowing him/her to make fact based decision and reach perfect business predictability and drive.
    • Support business execution and performance through implementation of the Franchise, managing and driving core operational processes
    • Execute the AFRICA Consulting operational cadence to ensure a strong tracking discipline in all areas but especially on Delivery (utilization, headcount, bench, Backlog, Project, revenue from pipeline etc.)
    • Drive data quality and completeness in core systems
    • Propose simplification and standardization of Market Unit processes (Operations scope of work) to drive agility and speed of execution
       

    Requirements

    • Final degree (e.g. business administration, economics, computer sciences) or equivalent work experience
    • Fluent English
    • 3 years minimum experience in the IT Services industries, either in controlling / Finance or project management
    • Proven ability to deliver an operations service to business stakeholders
    • Works effectively in a matrix, fast moving and continually changing business environment
    • Ability to proactively challenge business leaders in supportive way to improve performance
    • A high level of communication, presentation and influencing skills
    • Demonstrates a thorough knowledge of the consulting business model in a software environment

    Method of Application

    Interested and qualified? Go to SAP on jobs.sap.com to apply

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