Business Process Analyst (12 Months Contract) Store Selling Operations at Woolworths

Introduction

• The primary goal is to assess business requirements, make evidence-based recommendations to support business process improvements, In addition to this the purpose of the role is : To analyse and compare the AS IS and TO BE Business Processes to identify gaps and change impacts To monitor, measure and improve TO BE Processes during the Expansion Phases of the projects Expected deliverables include: o Activity-level Business Process Maps and RACIs o AS IS and TO BE Comparison Matrix o Gap and Change Impact Assessments

Job description

• Analyse the AS IS WILO (Week in the Life of)
• Identify and resolve any WILO gaps
• Map AS IS Processes and WILO to User Stories
• Give input and Participate in High Level Design
• Collaborate with IT BPAs
• Design TO BE Activity-level Business Processes
• Define Activity RACI
• Compare AS IS Processes and TO BE Processes to identify gaps and change impacts
• Support design of TO BE WILO
• Collaborate with Transformation and Training
• Conduct feedback cycle with Users to drive out continuous improvement
• Develop monitoring and measuring tracking tool to support continuous improvement
• Assess current system-based processes in order to identify opportunities for simplification
• Identifying innovative solutions for processes end-to-end for each product area to enhance the customer shopping experience and improve store productivity
• Identify opportunities to enable processes using technology and involve stores in the development of new processes and methods 
• Identify trends and issues with respect to process compliance and ensure appropriate actions are designed and implemented to improve compliance
• Integration Manager

FUNCTIONAL COMPETENCIES

• Data Analysis
• Process Mapping
• Gap Analysis
•  Impact Assessment 

PERSONAL COMPETENCIES

• Analytical mind-set 
• Critical thinker
• Strong collaboration skills
• Attention to detail Ability to be flexible 
• Ability to be flexible

Minimum requirements

• Relevant 3-year tertiary or NQF aligned qualification
• Experience with large, fast-paced, interdependent projects
• Working knowledge of relevant methodology and tools e.g. (Process modelling tools and    methodologies.)
• Relevant retail industry experience
• Woolworths store experience and understanding of store processes advantageous