Business Relationship Management Specialist at Anglo American

Job Description:
Your key responsibilities will include:

• Acting as liaison between GSS and its partners​ (Business Units, Supply Chain, FPO).
• Coordinating the resolution of actions stemming from the Monthly Performance Reviews (MPRs) between GSS and its partners.​​
• Assume responsibility as the single point of contact for level 3 escalations to GSS – facilitate resolution and report back​
• Coordinating reporting material for MPR for submission to FPO.​
• Defining agenda based on performance highlights – key talking points.
• Facilitating the review of performance – internal alignment​ and preparing GSS leads to drive performance discussions (KPI dashboards).
• Facilitating the compilation of the KPI dashboards and report back on partner feedback surveys.
• Identifying business opportunities through process enhancements.

Qualifications:

• Relevant Tertiary qualification
• Project management
• Business analysis

Experience:

• Possess strong analytical and problem-solving skills and reasoning ability.
• Strong knowledge on Finance processes
• Ability to derive insights from reported data​ and recommend necessary actions
• Knowledge of shared services functions​
• Manage escalations and facilitate the closure​ of actions effectively
• Build and maintain relationships with key stakeholders across various levels of hierarchy
• Ability to work with diverse stakeholder groups and in a matrix organization

Closing Date: 25th, March 2022