Business Relationship Manager - Paarl at KAL Group

Minimum Requirements

• BSc (Agricultural Economics) or related field
• 4 years’ experience in the agri-business industry, specifically within the packaging material environment
• Strong customer service orientation with effective communication and interpersonal skills
• Excellent sales management aptitude including advanced negotiation skills

Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth

• Develop and implement strategies to build strong business relationships with existing and new customers
• Initiate Agri solutions for customers leading to increased Agri sales in line with sales target within the River System

Optimisation

• Promote and sell our company’s product offering and other related services to customers
• Compliance with internal company policies, procedures, processes, and external regulations

Leveraging Culture & Diversity

• Ensure customers receive excellent service and support
• Provide feedback to management on customer needs, market trends and competitor activities

Digital Transformation

• Identify and collect data from internal & external sources to support customer relationship management
• Using data for B2B interaction leading to business growth