Business Support Associate (Information Management) at World Food Programme

BACKGROUND

• WFP works with its partners to achieve the vision of zero-hunger. Its Strategic Plan aligns WFP’s work with the 2030 Agenda for Sustainable Development and covers the period 2017–2021.  WFP’s mandate clearly articulates both humanitarian and development responsibilities, the  organization’s comparative advantage and long experience call for prioritization of emergency, life- saving and development-enabling work that benefits the poorest and most marginalized people. The Sustainable Development Goals require moving beyond saving lives to changing lives, focusing first on the people in greatest need, not just in least-developed countries but universally throughout the world..  WFP recognizes that it is impossible to achieve zero hunger without addressing the structural drivers of food insecurity and malnutrition, and that gender inequality is one of the most important causal problems. Moreover, WFP is cognizant that to enhance efficiency, impact, and fairness, it must work to properly engender its entire programme portfolio

KEY ACCOUNTABILITIES (not all-inclusive)

• Reporting to the Regional Bureau Johannesburg (RBJ) Head of Emergency Preparedness and Response (EPR), or the OIC; the incumbent will work with the EPR team to:
• Coordinate relevant information and data from country offices, Regional Bureau units HQ and a variety of online sources.
• Ensure that standard information management and operational reporting procedures and templates are followed to drive quality, consistency and standardisation.
• Produce/coordinate internal and external emergency reports and daily updates, consolidate inputs for dashboards and other information products in conjunction with the Reporting team.
• Produce advocacy materials for refugee operations, lean season response and other ongoing emergency operations.
• Facilitate and maximize the exchange of information and data flow between functional areas to provide operational awareness and enable decision making.
• Coordinate relevant information and data from country offices and Regional Bureau units.
• Ensure that standard information management and operational reporting procedures and templates are followed to drive quality, consistency, and standardisation.
• Design basic presentations and reports including graphics such as diagrams, charts, infographics, and tables.
• Produce/coordinate internal and external emergency reports and daily updates, consolidate inputs for dashboards and other information products in conjunction with the Reporting team.
• Facilitate and maximize the exchange of information and data flow between functional areas to provide operational awareness and enable decision-making.
• Manage emergency information and data on the Regional Bureau’s online information management system (Teams).
• Maintain up-to-date dissemination lists and reporting flows.
• Organize/coordinate Operational Task Force (OTF) and Strategic Task Force (STF) meetings and other relevant emergency meetings.
• Produce notes for the record for emergency related internal meetings.
• Support in monitoring CO compliance of the corporate Emergency Preparedness and Response Package (EPRP) and monitoring/risk analysis in the region. This will include producing initial drafts of the Regional Risk Outlook in conjunction with VAM and Security team under the guidance of the EPR Officer to inform decision making on preparedness priorities and appropriate mitigation measures.
• Support the Humanitarian Policy Advisor on Protection, PSEA and refugee coordination issues as tasked.
• Provide general programmatic support and have the versatility to backstop the EPR team on other priorities as needed.

 
STANDARD MINIMUM QUALIFICATIONS

• Education: Secondary School Education and have a Certificate in International Affairs, ​​​​​​Visual Communication / Graphic Design, Social Sciences, Development Studies, or other related fields is a minimum requirement.
• Experience: A minimum of 6 years proven experience in information management in humanitarian operations and basic experience with visual communication and graphic design principles

Knowledge & Skills:​​​​​​

• IT Skills & Office Management Skills: Ability to effectively use standard MS Office software and information systems (Excel, PowerPoint & Canva, Graphics design experience)
• Knowledge of UN system policies and reforms.
• Strong written and verbal communication skills
• Language: Fluency in both oral and written English. French language skills are desirable.

CONTRACTUAL INFORMATION

• This is a (12 month renewable)  Service Contract
• Gross monthly salary range: ZAR 28681 - ZAR 40710
• Benefits:  Annual Leave, Pension & Medical Insurance

DEADLINE FOR APPLICATIONS

• The deadline for this application is the 12 July 2023, 11:59pm South African time.