Business Transformation Analyst at Nedbank

Job Purpose

• The Digitization and Automation team at Nedbank is at the forefront of digital innovation, craftingrobust and scalable digital solutions that propel the organization forward. We are on the lookoutfor a Business Transformation Analyst who can spearhead solution development. Our mission isto architect and engineer top-tier automation solutions that address and resolve businesschallenges, leveraging both commercial and open-source technologies. If your passion lies incrafting sustainable, scalable, and secure software that prioritizes user needs, then you’re thecandidate we seek. Join us for an opportunity to collaborate with seasoned engineers andexplore a diverse range of cutting-edge automation technologies.

Job Responsibilities

• Conceptualize and design solutions using the Microsoft Power Platform tailored to specificbusiness challenges, incorporating design thinking as a fundamental aspect of the solutioningprocess.
• Ensure the delivery of dependable, scalable, and efficient solutions by overseeing the completeproject lifecycle—from requirements analysis and design to development, testing, integration,deployment, support, and documentation. Assume responsibility for tasks, ensuring effectivecommunication and proactive engagement with business stakeholders.
• Develop a comprehensive understanding of both current and emerging technology stacks withinthe automation domain to create solutions that are both high-quality and scalable.
• Stay abreast of any modifications to operational requirements throughout the developmentphase, adjusting to align with business needs and ensure seamless end-to-end processmanagement.
• Gain a profound insight into business objectives and expectations to fully comprehend theoperational impact and performance metrics of the automation solutions.
• Analyse existing workflows to identify areas for improvement, applying coding expertise tooptimize processes and enhance efficiency. Maintain and ensure the reliability of new andexisting solutions, with a focus on minimizing support and delivering quality.
• Establish operational support service level agreements for the developed solutions to guaranteetheir reliability and effectiveness.
• Maintain detailed documentation of requirements, design specifications, process flowcharts andimplementation detail, and craft compelling presentations and reports that provide actionableinsights to both technical and non-technical audiences.
• Integrate data from various sources and leverage AI to bolster decision-making. Applyknowledge of database structures and normalization methods to ensure data is organizedefficiently.

Essential Qualifications - NQF Level

• Bachelor of Science (BSc) degree in engineering or computer science, or other equivalent related degree.Honours level preferred.

Preferred Qualification

• Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7

Preferred Certifications

• PowerApps/Power Automate Development Fundamentals.
• Azure Fundamentals certification.

Minimum Experience Level

• Up to 3 years’ experience working in a software development and delivery team.

Technical / Professional Knowledge

• Principles of project management
• Relevant regulatory knowledge
• Facilitation techniques
• Presentation Skills
• System Development Life cycle(SDLC)
• Functions Specific Policies Procedures and system Knowledge
• Modelling-EPC/BPMN/UML
• Process Design
• Process Measurements
• Analysis
• Business writing skills
• Agile Concepts

Behavioural Competencies

• Continuous Improvement
• Communication
• Collaborating
• Managing Work
• Influencing
• Leveraging Feedback