Business Transformation Consultant at IBM

Simpler Consulting, an IBM Company is looking for a Consultant who has a deep interest in Lean and understands the importance of establishing continuous improvement as a “habit of the many versus a skill of the few”.
We need a passionate individual looking to join a team of high caliber, talented professionals, who can support the client’s ongoing Lean transformation by enabling the client to build a lasting infrastructure to support their Lean transformation.
In this role, you will work collaboratively with the Account Leader, Executive Consultant, and/or Senior Managing Consultant to embed principles/practices into the daily operations and culture of the site by providing support and coaching to the client’s core team members.
If you possess the following qualities, please join our team.

• Value stream thinker with experience in a TPS-based environment
• Change agent willing and able to challenge the status quo to achieve improved results
• Strong business acumen and the ability to communicate within various business settings
• Ability to humbly coach others as they learn and practice new skills
• Passionate self-learner

Job responsibilities include :

• Building internal competencies with the client’s Lean core team, enabling the client to build a lasting infrastructure to support their Lean transformation.
• Providing data analytic support and coaching in the collection and analysis of performance data and the tracking of key metrics and financial benefits.
• Supporting the client in the planning, preparation, and implementation of Value Stream Analysis. This includes the ability to identify, collect, analyze, and present data to enable better decision making.
• Completing detailed analytics to support the Rapid Improvement Event teams’ pre- and post-event efforts. Teaching core team members on the standard data needed to ensure successful problem solving.
• Supporting assigned clients in the adoption and implementation of improvement ideas into the daily operations and culture of the client site, preventing regression back to prior methods and beliefs.
• Coaching the core team in the benefits tracking process to provide site Leadership/Management the assurance that changes are effective and lasting, includes posting/updating results to the Mission Control Center boards. Updates mission and activity A3’s.
• Developing a relationship of trust, confidence, credibility, and commitment to the transformation process, the Simpler Business System®, and the Simpler team partnership.
• Communicating proactively to the Account Leader and/or Senior Consultant any key issues or concerns related to the assignment which may indicate the relationship is at risk.
• Identifying opportunities for helping your clients in other areas, suggesting potential solutions where you and the assigned Account Manager/Senior Consultant can proactively create pull for organic business growth.
• Internally, contributing to the internal improvement of Simpler and the Simpler Business System® by participating on formal internal improvement events and networking with your colleagues.

Requires

• Willingness to travel weekly to the assigned client location (note: when not on-site with a client you will work from a home-based office)
• Behavioral ability to:
  • Demonstrate professional and personal maturity while working at a client site on a full-time basis
  • Engage as an independent professional and work alongside a range of professionals, from leadership to front line staff
  • Coach others as they learn and practice new skills
  • Deliver meaningful feedback with tact
  • Learn and apply new skills
  • Identify creative solutions to problems
  • Accept responsibility on behalf of the team
  • Reflect on self and redirect actions as needed (emotional maturity)
  • Adhere to schedules and meet deadlines
• Required Technical and Professional Expertise
• Engineering or Business Degree – minimum Bachelor’s degree, Master’s degree a plus
• 1+ years knowledge and application of Toyota Production System principles, tools, and techniques
• Strong business acumen and an ability to communicate within various business settings and industries
• Solid Microsoft Office skills, including exposure to SharePoint. Intermediate to Advanced Excel skills highly recommended

Preferred Technical And Professional Expertise

• Knowledge and application of Toyota Production System principles, tools, and techniques in the healthcare industry (payer or provider)