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  • Posted: Dec 30, 2024
    Deadline: Not specified
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  • It's a business fact that new competitors continually emerge in the market. Yet, even in this disruptive landscape, businesses can succeed, and thrive.

    So what does it take to advance beyond shifting frontiers?
    Look beside you — we'll be there. We're on this journey to the extraordinary together. And together, we'll ...
    Read more about this company

     

    Call Center Agent - Customer Service

    Job Description
     Role Purpose

    • To provide communications solutions to customers by promoting and matching products & services to customer needs.
    • To actively grow client markets, thereby generating revenue and improving customer satisfaction.

    Experience Required
    Essential

    • 6 months sales/customer service experience as a call center agent
    • Competencies & Skills Required
    • Essential
    • Customer Care
    • Numeracy
    • Products
    • Telephone Etiquette
    • Stress Tolerance
    • Multi-tasking
    • Processing Speed
    • Comprehension
    • Selling Techniques
    • Interpersonal
    • Communicating
    • Listening Skills
    • Computer Applications
    • Problem Solving
    • Time Management
    • Reading & Writing
    • Information Locating

    Qualifications and Accreditations

    • Matric or equivalent

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to WNS Global Services SA on jobs.smartrecruiters.com to apply

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