ooba, formerly MortgageSA, pioneered mortgage origination in South Africa and now offers a range of solutions to homebuyers. As South Africa's leading home loan originator, we can help you to not only finance your home with ease, but also see that you're well insured. Our homebuyer solutions comprise of two core offerings: oobabond and oobainsure.
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We’re hiring a Supervisor to join our Insurance Outbound Telesales team, at our Cape Town head office (where we operate a hybrid workplace), and reporting to our Call Centre Manager.
In this role, you'll assist the Call Centre Insurance Manager lead and manage the effectiveness of the department - ensuring that acceptable levels of sales, quality and compliance are being maintained. Managing, supporting and mentoring the sales consultants is a key part of the job.
Successful applicants will have 3+ years of supervisor or team leader exp' in an outbound call centre, as well as 3+ years of prior direct sales exp' (preferably in telesales). Also, you'll have started / completed your FAIS accreditation.