Call Centre Agent - Insurance Sales at CLS Human Capital Specialists

INTRODUCTION

• An underwriting management company situated in Pretoria is seeking a analytical and energetic Sales Representative with at least two to four years’ experience in the insuranceindustry.

QUALIFICATIONS AND EXPERIENCE
Minimum education (essential):

• National Senior Certificate
• RE 5

Minimum applicable experience (years):

• 2 - 4 years’ experience

Skills and knowledge (essential):

• MS Excel (Intermediate)
• MS Outlook (Excellent email étiquette)
• Cold Calling

Other:

• Own transport
• Working hours 08h00 – 16h30

Skills and knowledge (desirable):

• Experience with telesales and online sales
• Insurance background
• Customer relations background
• Strong administration skills
• Experience with social media
• Multilingual

Key Performance Areas

• Contributing to and driving sales by effectively calling clients.
• Achieving sales targets and converting outbound leads.
• Ensuring your product knowledge is passed on to clients.
• Responsible for processing all correct information onto final sales.
• Adhering to sales team standards checklist skills.
• Possess exemplary customer service skills
• Data capturing