Call Centre Operator (Thai Speaking) at KPMG South Africa

Job description

• Responsibilities include answering FairCall calls in Thai, extracting details from the caller for the client’s internal investigation, and drafting a report in English (and possibly Thai) within 24-hours. Individuals will not be involved in the internal investigation but may request/receive follow up information from the caller to provide to the client. KPMG South Africa will provide training in best practices in extracting relevant information and necessary details from the caller (as well as training to utilize the reporting software)

Contract duration

• 12-months with the possibility of renewal thereafter

Working hours

•  4 am to 11am – local SA time on weekdays

Work Permits

• The agent will need to be in possession of a valid work permit or be a South African citizen or Permanent Residence Permit holder

Languages- Must be fluent in Thai and English