West Coast Personnel streamlines the recruitment process by presenting the best-vetted candidates, on time. Our Recruitment service is free and your company pay for our expertise after the successful candidate has commenced employment. Our EOR service issues employment contracts on your behalf, handles payroll, salaries and statutory responsibilities and cha...
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We are seeking an experienced Call Centre Team Lead to join our team. The ideal candidate will handle incoming and outgoing calls, assist customers professionally, and maintain accurate records.
Key Responsibilities:
Answer and manage customer calls efficiently
Provide accurate information and support to clients
Maintain records of interactions and follow-up actions
Liaise with other departments as needed
Requirements:
Relevant call centre experience with strong references
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