Camera Surveillance Services Manager at Faircape Group

Duties include but will not be limited to the following:

• Manage 2 direct reports
• Technical management of the control room, ensuring that quality of camera monitoring is maintained at maximum effectiveness
• Grow and expand business with new clients including face-to-face client meetings, business development, proposals etc.
• Developing and implementing security policies, protocols and procedures
• Controlling budgets for security operations and monitor expenses
• Identification of weaknesses in security management
• Instructing and supervising technicians to deal with any faults
• Reporting of any shortcomings in equipment
• Plan and coordinate surveillance operations for specific events
• Ensure company stays up to date with relevant and latest software
• Administration of daily checks and logging and following up of reports
• Reporting to clients on incidents
• Investigate and resolve issues
• Putting controls in place to minimise incidents
• Training of control room staff

Requirements
Qualifications:

• PSIRA Grade A
• Post Graduate qualification an advantage

Experience:

• Proven experience in the security industry
• Successful track record in a multi-function security control room
• Technical ability in managing remote camera environments

Skills and Knowledge:

• Computer literate
• Excellent written and verbal communication skills
• Proficient communication at all levels
• Good managerial skills
• Administratively strong
• Ability to handle conflict
• Effective reporting
• Ability to identify critical issues quickly and accurately
• Extensive knowledge of CCTV systems and their use in managing security risks
• Knowledge of the operating, monitoring, evaluating and maintaining of CCTV systems
• Knowledge of security related procedures, equipment, access systems, electric fencing, perimeter security, fire alarms and other related security systems
• Technical knowledge on Camera technology and systems

Other requirements:

• Clear credit record
• No criminal record
• Contactable references
• Own transport