Camp Manager at Kontak Recruitment

• We are seeking an experienced Camp Manager to oversee the daily operations of a luxury safari camp. You will ensure seamless guest experiences, maintain high operational standards, lead a multidisciplinary hospitality team, and uphold the reserve’s conservation ethos.
• The ideal candidate can lead confidently in a high-pressure environment, where every day brings new challenges.  Someone who can instinctively create structure, clarity, and calm, staying steady and solutions-focused when guests needs shift, operations falter, or staffing issues arise. Self-directed and accountable, taking full ownership of camp operations, guest experience, team management, and safety without needing close oversight.  An individual who excels at developing and refining SOPs, elevating service standards, and tightening systems across housekeeping, F&B, maintenance, logistics, and stock control. The ability to coach others with empathy and accountability, improving performance, and upholding the reserve’s hospitality and conservation values.

Minimum Requirements:

• 3–5 years of hospitality or camp management experience.
• Strength in guest hosting, people leadership, and operational oversight.
• Calm, decisive, solutions-oriented style, especially in remote settings.
• Passion for wildlife, conservation, and eco-tourism.
• Strong communication, organisational, and problem-solving skills.
• Experience in game reserve or remote lodge environments (advantageous).
• Valid driver’s licence essential.

Key Responsibilities:

• Deliver exceptional, personalised guest service throughout each stay.
• Act as the primary host and point of contact for guests.
• Oversee accommodation, F&B, housekeeping, maintenance, logistics, and stock control.
• Lead, develop, and manage camp staff.
• Maintain camp standards in line with conservation-focused principles.
• Ensure compliance with health, safety, and emergency procedures.
• Manage budgets, expenses, and administrative reporting.
• Collaborate with reservations and head office on planning and occupancy.
• Promote sustainable practices and conservation education.