Cash Office Manager/Supervisor - Johannesburg at Managed People Solutions

Job Description

• Our client is seeking an experienced and highly accountable Cash Office Manager/Supervisor to oversee the daily cash management operations of the business, ensuring the accuracy, security, and integrity of all cash handling, reconciliations, and banking activities.
• The successful candidate will be a hands-on leader with proven experience in a high-volume cash environment, responsible for supervising and developing the cash office team, maintaining strong financial controls, safeguarding company assets, ensuring compliance with policies and procedures, and driving efficient and accurate cash office operations.

Key Responsibilities: 

• Supervise, coach, and develop Cash Officers and Cash Office Administrators.
• Allocate daily responsibilities and monitor team performance.
• Ensure adherence to company policies, procedures, and cash handling controls.
• Conduct regular performance discussions and provide ongoing training and support.
• Foster a culture of accuracy, accountability, and continuous improvement.
• Oversee daily cash handling, balancing, and reconciliation processes.
• Ensure the accuracy of all cash receipts, EFT transactions, deposits, and supplier payments.
• Monitor cash movements and investigate discrepancies promptly.
• Implement and maintain strong internal controls to safeguard company funds.
• Review and approve cash office reconciliations and reports.
• Authorise and oversee supplier payments in accordance with company approval frameworks.
• Manage online banking activities and ensure secure payment processes.
• Monitor daily cash flow requirements and ensure funding availability.
• Maintain strong relationships with banking partners where required.
• Review and sign off daily, weekly, and monthly bank reconciliations.
• Investigate and resolve variances and exceptions.
• Ensure all transactions are supported by adequate documentation.
• Maintain audit-ready records and support internal and external audits.
• Ensure full compliance with company SOPs, financial controls, and regulatory requirements.
• Oversee supplier account management and reconciliation activities.
• Monitor aged payables and assist with the resolution of payment queries.
• Ensure invoices and payments are processed accurately and within agreed timelines.
• Escalate high-risk financial issues where necessary.
• Produce and review daily, weekly, and monthly cash reports.
• Provide management with accurate insights into cash flow, payments, reconciliations, and risk areas.
• Identify trends, discrepancies, and opportunities for process improvement.
• Support finance leadership with reporting and decision-making requirements.
• Identify opportunities to improve cash office efficiency and controls.
• Ensure accurate and timely capturing of financial data within company systems.
• Support the implementation of new processes, controls, and technologies.
• Drive best practice within cash office operations.

Minimum Requirements:

• Grade 12 (Matric) is essential.
• Diploma or Degree in Accounting, Finance, Bookkeeping, or a related field is strongly preferred.
• Minimum of 4-5 years' experience in a cash management, finance administration, or cash office environment.
• At least 2 years' experience in a supervisory or team leadership role.
• Proven experience managing high-volume cash transactions and reconciliations.
• Experience within a fast-paced operational or retail environment would be advantageous.

What Success Looks Like in This Role 

• The cash office operates efficiently, accurately, and in full compliance with company controls.
• Cash discrepancies are minimised and resolved quickly when they occur.
• Team members consistently perform to a high standard and meet operational requirements.
• All reconciliations are completed accurately and on time.
• Management receives reliable, timely financial reporting.
• Strong internal controls protect company assets and support audit readiness.
• Continuous improvements drive greater efficiency, accuracy, and operational excellence.
• Actively seeks ways to improve processes, controls, and team performance.