Cash Processing Centre Manager: Cash Solutions South Africa at G4S

The main purpose of this key role is to effectively manage and oversee the total operations of all cash-related activities. To ensure alignment of contractual obligations to customers and drive implementation company’s cash processing procedures in the most cost-effective and efficient manner possible. To continually review and improve cash operations profitability.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgment in the pursuit of the achievement of the goals of the organization, and understanding the role which Cash Processing plays within a successful business unit. The incumbent will be expected to be results-driven and to live the values of the organization.

Role Responsibility
Effective management of the Cash Centre Operations

• Manage the relationship between actual results, budgets and delegating accountability where appropriate.
• Initiate cost-saving models and Controls (Gross Margin Management)
• Operations Management (policies and procedures, recordkeeping, reconciliations, cash counts, float management)
• Quality Assurance of the Cash Centre (legislative requirements)

Effective Management of Cash Centre employees

• Effective Labour and organisation
• Training and Development
• Leadership

Effective management of customer relationships

• Customer retention and customer service levels

Effective management of the Risk process and Compliance within the Cash Centre

• Manage and monitor loss prevention and loss reduction procedures
• Ensure and monitor adherence to procedures and policies around risk
• Ensure the adherence and correct utilisation of company systems and procedures
• Maintain and complete records of audits around risk

Health and Safety

• Ensure compliance with all safety policies and procedures in the workplace
• Participation in safety forums

The Ideal Candidate

Minimum Requirements:

• Tertiary qualification in banking/financial services/general management preferred
• A minimum of 3 years management experience in a similar operational/business unit management environment recommended, but experience in general management essential
• Flexibility in terms of working hours will be required

Knowledge, Skills And Attributes

• Report and analysis of information
• Driving Change
• Sound understanding of financial information
• Leading People
• Delivering Performance
• Working with Complexity
• Managing professionally
• Customer Thinking
• Collaborating and Co-operating
• Delivering strategy