Cellular Specialist(108hr) - Foschini Sandton - Johannesburg at TFG (The Foschini Group)

Responsibilities:  

• Be in touch with the latest mobile/ technology 
• Manage assets 
• Deliver and maintain a great customer brand experience 
• Grow cellular sales turnover 
• Drive high operational standards 
• Implement visual display principles 
• Ensure effective administration management (process) 

Qualifications: 

• A Grade 12 qualification 
• Retail cellular experience (essential) 

Skills:  

• Knowledge of a variety of mobile products 
• Ability to work flexible hours in the ever-changing retail environment 
• A customer-centric attitude and approach 
• A passion for excellent Customer services and sales environment  
• Be computer literate 
• Have a preference to with work admin 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail