Centre Manager at Growthpoint Properties

Job Purpose

• Responsible for the overall management and maintenance of the centre to provide long-term profitability, sustainable growth and maximize returns.
• The Centre Manager reports to the Portfolio Manager. 

Reporting lines

The position, currently, has the following direct reports:

• Property Administrator
• Operations Manager
• Receptionist (including court space
• Marketing

Indirect  / dotted line reporting

• Portfolio Accountant
• Credit controller
• Handypersons

Budget Responsibility

• Monitor, and control income and expenditure according to business plan objectives.
• Formulate annual budget, calculate trading densities, ratio analysis and craft own Key Performance Indicators.

Duties and responsibilities

• Lease negotiations with new and existing tenants, prepare leasing proposals. 
• Prepare Feasibilities and spend to be conducted in conjunction with Portfolio Manager.
• Supervision of collection of rental and collection of arrear rental, negotiations regarding financial arrangements with tenants and liaison with attorneys when required.
• Responsible for the development of Marketing strategies in conjunction with Marketing professionals. 
• Prepare management packs and the reporting thereof.
• Other responsibilities will involve but not be limited to the management of external contractors, appropriate relationship building with tenants, all staff management functions and implementation of preventative maintenance plan (operational).
• Calculate turnover rental 
• Quarterly MSCI submissions
• Adhoc audits of petty cash, court space and gift cards to ensure accuracy 
• Ensure spend is in line with budgeted expenses

Requirements
Experience 

• Five Years of Centre Management experience 
• Appropriate people management experience is essential.
• Sound Financial and Marketing experience.

Qualifications

• A Bachelor’s degree or equivalent.  
• Shopping Centre Management certification would be an added advantage.

Competencies

• Excellent verbal and written communication skills.
• Well-developed interpersonal skills.
• Ability to deliver on time and within budget.
• Strong organizational abilities, accuracy, and attention to detail. 
• Strong negotiating / leasing skills.
• Understanding of financial statements, budgeting, and variance reporting.
• Knowledge and understanding of merchandising principles.
• Sound technical and operations knowledge and understanding.

Personal Attributes

• Professional team player.
• Intelligent self-starter who shows initiative. 
• Flexible and adaptable with an ability to multi-task.
• Hard worker who works well under pressure and is deadline focused and results driven.
• Assertive, tenacious and results driven.
• Exceptional working relationship builder at all levels, with a consultative approach. 
• Able to take personal criticism and thrive in an environment that frequently questions and challenges.