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  • Posted: Dec 30, 2025
    Deadline: Dec 31, 2025
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  • Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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    Change Manager (2 Year FTC)

    Introduction

    • At Clicks Retailers, we are committed to innovation and excellence in our retail operations. Our Distribution Centre in Cape Town is a critical hub, and we are seeking a skilled Change Manager to lead and facilitate effective change management within our Warehouse Management System (WMS) team. This role will play a pivotal role in ensuring the successful implementation of new systems and modifications, driving efficient transitions, and enhancing our operational excellence.

    Job description

    Job Objectives

    • Apply a structured methodology and lead change management activities in WMS implementation.
    • Apply a change management process and tools to create a strategy to support adoption of the changes required by a program.
    • Support the design, development, delivery and management of communications.
    • Assess the change impact.
    • Conduct impact analyses assess change readiness and identify key stakeholders.
    • Provide input, document requirements and support the design and delivery of training programs.
    • Build a Change Plan / Approach for the program.

    In addition to the above, more specifically for this program:

    • Complete change management assessments
    • Identify, analyse, and prepare risk mitigation tactics.
    • Identify and manage anticipated resistance.
    • Consult and coach project teams.
    • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
    • Support and engage senior leaders.
    • Coach Managers and supervisors.
    • Support organizational design and definition of roles and responsibilities.
    • Coordinate efforts with other specialists.
    • Integrate change management activities into project plan.
    • Evaluate and ensure user readiness.
    • Manage stakeholders.

    Minimum requirements

    Education

    • Matric
    • Bachelor’s Degree (B.Com, Bus. Sc or BSc) which includes organisational transformation and change management and consulting /related field.

    Experience

    • 5 -7 years as a Change Manager
    • Min 3 years' experience with large scale change initiatives
    • Proven change management delivery and measurement of success
    • Experience in training and facilitating workshops
    • Experience and knowledge of change management principles and methodologies
    • Previous experience in a large retailer is an advantage
    • Distribution management experience
    • Leading change initiatives in Warehouse Management Systems

    Job Related Skills

    • Proficiency in Microsoft Office Suite
    • Excellent spoken and written communication skills
    • Solid knowledge of warehouse and distribution operational procedures
    • Strong numeric abilities
    • Strong attention to detail
    • Deciding and initiating
    • Writing and reporting
    • Negotiating skill
    • Organising and communication skills
    • Compliance and governance skills
    • Leading and supervising skills
    • Deadline Driven
    • Ability to work under pressure

    Apply by: 30 December 2025

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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