Civic Services Supervisor - Thaba Nchu at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
  

   

  Civic Services Supervisor - Thaba Nchu

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 2 years
  • Location Free State
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Public Management / Administration / Social Sciences at NQF Level 6 recognized by SAQA 
  • 2 years’ experience at Supervisory level is required 
  • Understanding of Departmental Legislation and Public Management Framework 
  • Sound knowledge of the Batho Pele Principles 
  • Computer literacy 
  • Analytical thinking 
  • Planning and organizing • Problem solving 
  • Communication Skills (Verbal and written) 
  • Financial administration 
  • Sound interpersonal relations. Attention to detail 
  • Teamwork 
  • Record and time management 
  • A valid driver’s license and willingness to travel.

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Supervise operations of Civic Services at local offices in accordance with the service delivery standards 
  • Monitor and supervise the effective processing of enabling documents in the local office 
  • Ensure implementation of Civic Services Policies, Strategies and Plans 
  • Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards 
  • Ensure effective daily operation in the office 
  • Supervise and enforce the implementation of Standard Operating Procedures (SOPs) within local office that adhere to the set requirements 
  • Monitor service delivery and assist staff where service levels are not being met 
  • Ensure good governance and compliance.

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  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on scholarlyafrica.com to apply

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