To find and apply for jobs at the Clicks Group, visit their official career portal. You can browse current retail, pharmacy, and corporate openings, register your CV online, and track your application status directly through the Clicks Career Site.
To resolve medical aid rejection queries with member where medical aid has no impact e.g. benefit exceeded
To resolve medical aid rejection queries with medical scheme e.g. medication authorization
To provide member with status update regarding rejection and resolution thereof.
To resubmit all rejections within target set per medical aid i.e. between 40 and 60 queries per day to medical aid three days prior to due date of delivery
To resolve queries received from patients within a two hour turn-around time e.g. extended supplies due to member going oversees
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