PSG is a leading independent financial services group, with an extensive national footprint and Namibian presence. We have been in operation since 1998, and offer a value-orientated approach to our clients' financial needs, from asset and wealth management to insurance.
PSG has more than 250 offices throughout South Africa, and two offices in Windhoek. Ou...
Liaising with Clients with regards to Claim requirements
Checking of Cover vs Claim and checking Merits accordingly
Register and Manage Claims on Broker Admin platforms and Direct
Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
Building of strong relations with colleagues and ensuring adherence to all processes
Record keeping on the CRM system
Skill sets required:
Grade 12/ Matric
Successfully completed NQF Level 4 – full qualification (short-term insurance) as set by regulation.
DOFA confirmation from FSCA.
3 years claims experience in short term insurance
Computer Literate (MS Outlook, Excel, Word)
RE 5 Examination (Representatives)
CPD compliant
Good people and communication skills.
Results and detail orientated.
High stress tolerance and resilience.
Passion for adding value to clients through superior service levels
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