Claims Assessor at FNB South Africa

Job Description

• Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with  the goals, objectives, processes and standards of the organisation in order to meet customer.
• These claims may include funeral , death, disability, dread disease and retrenchment claims

Are you someone who can:

• Administrate Short Term Commercial, Motor and Non Motor Claims.
• Manage the claim from the claim registration to finalization.
• Be customer centric.
• Manage your time to ensure all short-term commercial claims are attended to in set turnaround times.
• Manage customer and supplier complaints
• Pay attention to details,
• Apply your knowledge and experience to complex commercial claims

You will be an ideal candidate if you have:

• Have a certificate or Full insurance credits in Short Term Insurance
• Have 3-5 years' experience in a claims call center environment, of which 2-3 years ideally in a commercial Claims.
• Experience in working with Brokers and insurers directly

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment.
• Have a strong sense of accountability
• Excel in attention to detail

End Date: August 29, 2025