Claims Consultant at PSG Konsult Ltd

Job description:

• The Claims Consultant will be responsible to provide administrative assistance and support on commercial claims business

Responsibilities:

• Client face to face meetings
• Liaising and providing feedback to clients of claim progress
• Handling client queries
• Claims Management: the daily claims process from capturing received claims to processing and closing claim.
• Registering claims
• Recording details and information on relevant systems
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Maintaining a good working relationship with insurers
• Reporting
• Manage client retention
• Basic underwriting knowledge and understanding
• Understanding policy wording and various products on the commercial side

Minimum Requirements:

• Grade 12/Matric
• Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)
• NQF Level 4 Full qualification (Short term insurance)
• Regulatory examination RE5 successfully completed
• 2 - 3 years relevant experience in commercial claims (including fleets, inventory, assets, etc.)

Skills set required:

• Strong communication skills
• Professional and strong work ethic
• Organising and planning
• Client service orientation
• Attention to detail
• Proactive and able to work independently