Claims Consultant at TLT Appointing

Job Description

• Assess, authorize, and resolve homeowners’ claims within mandate, productivity targets and turnaround times
• Apply policy wording accurately to ensure fair, compliant claim outcomes.
• Manage claim rejections, approvals, and settlements in line with regulatory requirements.
• Appoint and manage appropriate relationships with various spectrum of panel approved experts and ensure correct application of building tariffs and rates.
• Analyze reports and quotations to support prompt and informed decision-making.
• Maintain accurate claim records using claims management systems and digital tools

Qualifications

MINIMUM REQUIREMENTS:

• Matric (Grade 12)
• Minimum 4 years’ short-term insurance experience, preferably in homeowners’ claims
• Strong ability to interpret technical reports and communicate outcomes accurately to customers

PREFERRED QUALIFICATIONS:

• FETC: Short-Term Insurance (NQF Level 4)
• RE5

PREFERRED EXPERIENCE:

• 5+ years’ short-term insurance claims experience