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Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
What will you do?
The Claims Service Consultant (CSC) for Field Assessment claims is accountable for the claims end to end and is responsible for coordinating and overseeing all actions on claims in this processing channel. The successful incumbent will be responsible for communicating with the client/broker from beginning to end and is the one contact person for the client/broker. Furthermore, they are also responsible for the execution on the settlement decision from the field assessor by finalizing the settlement with the insured/broker after the assessor have confirmed the outcome of the merit and quantum. Effectively maintains oversight of all relevant claims tasks and manages the claims handling process to achieve timely settlement and to minimize leakage.
KEY RESPONSIBILITIES
What will make you successful in this role?
QUALIFICATIONS AND EXPERIENCE
SKILLS
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