Clearing and Forwarding Business Development Manager at Maersk Line

KEY RESPONSIBILITIES:

Client strategy and planning:

• Manage and develop the relationship with the contractual customer in line with Maersk global strategy
• Develop the value proposition to match the customer’s needs both locally and by engaging the network
• Work closely with local product organization to grow and deliver revenue growth supporting the local product P&L
• Develop business plan for increasing overall supply chain Share of Wallet and position Logistics & Services products
• Grow presence across products through new opportunities and with the customer’s extended supply chain
• Selling of all company services including Air, Ocean, Customs, Warehousing, 4PL Supply Chain platforms
• Manage the selling process to external customers, including pricing, contract negotiations, tender handling etc.
• Interpret data to optimize client’s supply chain
• Ensure required monthly, quarterly and annual targets are met.
• Develop a pipeline strategy and ensure a full pipeline is maintained at all times
• Achieve weekly activity targets.
• Maintaining own existing client base and managing relationship with customers
• Preparation of estimates, proposals, presentations
• Preparation and processing of legal documents, credit applications and customer contracts according to SOP
• Continuous development of industry and product knowledge in order to provide logistics solutions to meet customer needs

Customer satisfaction:

• Support the overall customer experience and increase customer satisfaction

Deliver client profitability as per budget:

• Ensure successful business onboarding and contract compliance

Customer relationship:

• Position Maersk towards the local influencers of the global tender success and local decision makers on country relevant products

WHO WE ARE LOOKING FOR:

Someone with:

• Minimum 5 - 10 years’ experience in a Clearing and Forwarding Key Account Management or Business Development role within Logistics/Supply Chain
• High-level product understanding including how it solves customer pain points
• Insight selling, stakeholder management and strategic influencing skills
• Ability to identify opportunities to add value to the client’s supply chain and sell solutions
• Effective use of organisational resources to achieve desired results