CLI Claims Administrator (AD04) at Werkie

Do you want to make a difference in others lives?

• A well-established financial services company specialising in debt relief and consolidation is expanding its Claims Department and seeking two professional Claims Administrators to join their Pretoria East office.
• This is an opportunity to work in a stable, structured environment where accuracy, accountability, and client service are valued and rewarded.

Why This Role?

• Stable, full-time office position
• Meaningful work helping clients regain financial stability
• Structured processes and supportive team environment
• Competitive salary based on experience

Your Role Will Include:

• Capturing and maintaining accurate claims data
• Verifying and processing claim documentation
• Liaising with clients, credit providers, and insurers
• Monitoring claim progress and resolving discrepancies
• Handling client queries professionally and efficiently
• Supporting internal claims operations
• You will be the key link between clients and internal systems — ensuring accuracy, compliance, and smooth claim progression.

Requirements

• Matric certificate
• Strong MS Office skills
• Experience in claims administration, financial services, customer service, or data management advantageous
• Professional telephone and email communication
• High attention to detail and organisational ability
• Reliable transport
• Able to work independently and within a team

Ideal Candidate Profile

• Professional and client-focused
• Highly organised and process-driven
• Strong problem-solving ability
• Accountable and reliable
• Committed to service excellence