Client Liaison Officer (C4) at merSETA

Key Responsibilities: 

The ideal candidate should be able to fulfill and perform the following key responsibilities: 

• Guide and support companies to develop, implement and monitor mandatory grants. 
• Support enterprises to comply with merSETA quality assurance and workplace approval policy to meet SAQA requirements. 
• Manage, promote, and support participation in training partnerships and learning interventions according to set and agreed regional and individual targets. 
• Monitor all learning interventions to ensure continuous progress, guide and support employers where gaps have been identified. 
• Promote and support participation in merSETA project initiatives and services. 
• Plan and manage moderation of trade testing and assessments from time to time. 
• Support capacity building initiatives. 
• Compile reports 
• Identify support and market in the development of best practice kits and packs, sustainable community-based programmes including rural and farm areas, as well as providers where there is need. 
• Assist companies in all categories to claim mandatory grants. 
• Identify suitable companies to participate in discretionary grants as per prescribed criteria including but not limited to recommendation of discretionary grant funding and implementation of MoA’s. 

Qualifications and Experience 

• 3 year Diploma or equivalent NQF Level 6 qualification in Engineering Studies/Business Studies/Administration/Project Management/Human Resources Development/Training/ODETP or related field. 
• Bachelor degree or equivalent NQF Level 7 qualification in Engineering Studies /Business Studies/Administration/ Project Management/ Human Resource Development/ Training will be an advantage 
• Qualified Artisan will be an advantage 
• 4 years exposure in client liaison environment with a good understanding of the technical environment related to manufacturing and engineering sector 
• 5 years’ experience in a client liaison and technical environment with a solid direct training experience will be an advantage