Client Operations Analyst (Cape Town) at Ninety One

In this role you will:

• Liaise professionally with clients (new clients, restructures, performance, off-market trade queries, etc.)
• Be effective at query management and resolution
• Liaise with investment operations, Client Managers, PMs, performance & attribution, dealing, implementations, finance, fund operations
• Perform ongoing KYC of clients
• Effective liaison with back office administrators
• Provide information/support to Client Managers
• Update of CRM system
• Identify inefficiencies in processes
• Contribute to ad hoc projects aimed at streamlining processes

You should consider applying if you have:

• B Comm / B Bus Sci or other similar degree
• 3 - 5 years investment management industry experience, preferably in a role with exposure to asset management or financial services clients
• Client relationship management experience in the investment management industry
• Financial market knowledge (instruments and products)
• Financial accounting experience

Some of the attributes we look for in a person are:

• A strong belief in doing the right thing
• Intellectual curiosity
• Ambition, balanced with decency and humanity
• Ability to analyse, interpret and assimilate information