Active Jobs at Ninety One

In this role you will:

• Manage flow of work items (Instructions, queries, requests)
• Resolve rejections via email or telephonic
• Manage exceptions of internal and external stakeholder
• Log and resolve queries. Be able to give feedback on relevant queries as and when needed
• Manage all inbound calls from IFA’s, their assistants, and our administration office
• Work collaboratively with IFA’s and all relevant stakeholders
• Submit, track, and give feedback on any instructions to Advisors and Advisor Assistants
• Maintain agreed upon turnaround times on all administrative tasks
• Attend regular team meetings
• Understand the changing servicing needs of Advisors
• Be able to build strong relationships with internal and external stakeholders
• Always be supportive in offering assistance to the brokers / broker assistants and able to train their assistants

You should consider applying if you have:

• Minimum of 3 – 5 years relevant industry experience
• A business focused degree
• RPE/CFA/CFP will be advantageous
• Matric qualification having passed both core mathematics and English
• Minimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essential
• Excellent understanding and navigation of Ninety One system
• Proficient in Microsoft Office Package
• Excellent business writing skills
• Business Afrikaans (reading, writing, and speaking) will be an advantage

Some of the attributes we look for in a person are:

• The ability to build and maintain meaningful relationships
• Driven by results
• Recognise that the engine of career growth is driven by the individual
• Ability to analyse, interpret and assimilate information
   

go to method of application »

In this role you will:

• Liaise professionally with clients (new clients, restructures, performance, off-market trade queries, etc.)
• Be effective at query management and resolution
• Liaise with investment operations, Client Managers, PMs, performance & attribution, dealing, implementations, finance, fund operations
• Perform ongoing KYC of clients
• Effective liaison with back office administrators
• Provide information/support to Client Managers
• Update of CRM system
• Identify inefficiencies in processes
• Contribute to ad hoc projects aimed at streamlining processes

You should consider applying if you have:

• B Comm / B Bus Sci or other similar degree
• 3 - 5 years investment management industry experience, preferably in a role with exposure to asset management or financial services clients
• Client relationship management experience in the investment management industry
• Financial market knowledge (instruments and products)
• Financial accounting experience

Some of the attributes we look for in a person are:

• A strong belief in doing the right thing
• Intellectual curiosity
• Ambition, balanced with decency and humanity
• Ability to analyse, interpret and assimilate information
   

go to method of application »

In this role you will:

• Assist with designing and building out a modern, automated, event-based communications platform for Ninety One Investment Platform (full stack)
• Assist with building of supplementary data-related features on the Investment Platform web site (full stack)
• Assist with building out a modern, democratized, data platform for the Investment Platform business, within the larger Ninety One Data Platform.
• Assist the team with the ongoing support of existing and new data & communication platforms,
• Work with our various teams of software engineers, data engineers and analysts
• Collaborate with relevant IT Heads, Engineering Leads and Product Owners to define and execute our IT Strategy
• Build relationships within Technology and across the wider business through delivery. We succeed together.

You should consider applying if you have:

• A BSc or other relevant degree.
• A desire to build and work within a high-performing team
• The ability to work in an agile manner so as to ensure incremental delivery and ongoing momentum is maintained
• 5+ years actively working with programming languages such as C#, Python, Angular, SQL
• 2+ years actively working with:
• Integration technologies, such as Rest APIs, Data Factory, Glue, Function Apps etc.
• Data storage technologies such as SQL, NoSQL, Blob storage etc.

Experience with, and a desire to use:

• Modern data technologies such as Data Bricks, Fabric, Data Lakes, Spark, GraphQL etc,
• Modern report technologies such as PowerBI and Tableau
• Modern event technologies such as Event Grids
• Experience with Cloud platforms such as Azure, AWS, GCP
• Associate to expert level cloud and/or data certifications from Microsoft / AWS / GCP will be advantageous
• Experience with web front-end frameworks, such as Angular, React etc.
• Advantageous, but not required, are
• A prior knowledge of Asset Management or other Financial Services industries.
• Experience with, and an interest in, AI and ML
• Some of the attributes we look for in a person are:
• A client focused and collaborative approach
• Intellectual curiosity
• The ability to ‘approach and own’ and continuously look for opportunities to develop
• Driven by results
   

go to method of application »

About the programme:

• Launch a new career in the dynamic world of global investing and join the Ninety One Investment Acceleration Programme.

What you can expect:

• Two year investment acceleration programme with global exposure
• Learn about our global business and diverse approaches to investing
• Support for CFA Level 1 qualification
• Experience our distinctive culture and shared values

Who should apply:

• Newly qualified CAs
• or
• Graduates with zero to 3 years experience
• or
• Engineers with a finance qualification (MBA, CFA and Finance Masters)
• and
• Passionate about investing and markets
• Strong academic record
• Some of the attributes we look for in a person are:
• The ability to build and maintain meaningful relationships
• The ability to ‘approach and own’ and continuously look for opportunities to develop
• Intellectual curiosity
• Ambition, balanced with decency and humanity

go to method of application »

In this role you will:

• Co-ordinate and produce bespoke data sets for RFP’s and prospective clients.
• Analyse and interpret large data sets in excel while applying excellent attention to detail.
• Have the ability to evaluate and discern when and how to use specific data types based on terminology and objective of the question.
• Demonstrate critical thinking skills and contextual awareness to assess the relevance, reliability, and implications of using data in various scenarios.
• Foresee and evaluate the potential consequences of using selected data, and an in-depth understanding of the impact on decision-making.
• Have oversight of the global disclosure policy in the business’ best interest, identifying risk of disclosing confidential data, and proactively highlighting risks to Legal.
• Ensure necessary approvals are obtained and liaise with Legal to ensure signed NDAs are in place.
• Multi-task and prioritise data requests and tasks according to business, team, and client needs.
• Manage tight deadlines by working efficiently, communicating effectively, and understanding requests in a business context.
• Prepare detailed analysis and insightful evaluation of each request to provide an appropriate data response.
• Proactively initiate online meetings with RFP, Client Group and Portfolio Specialists with the ability to identify ambiguities in questions, lead an inquiry to clearly articulate and clarify the requirement, and ensure accurate and appropriate data response.
• Source required data sets promptly, prioritising requests appropriately and effectively manage turnarounds and deadline expectations.
• Manage relationships with data vendors: facilitate regular reporting of large data sets to the vendors, problem-solve and manage queries that arise on the data sets, ability to identify data irregularities and direct these to appropriate sources to ensure prompt resolution.
• Take initiative required to continually leverage off system functionality and improve procedures to ensure efficiency of process and mitigating of risk.
• Flexibly accommodate change to strategies, client demands, or in response to industry change.
• Become familiar with and understand complex data sets to identify and interpret anomalies in data.
• Acquire data from primary or secondary data sources and aggregate or consolidate data while maintaining quality assurance of data output to stakeholders.
• Investigate and oversee the resolution of data issues by identifying issues and liaising effectively with appropriate business teams.
• Utilise excellent communication skills to build close working relationships with Proposal Specialists, Portfolio Specialists, Client Group, Legal, external data vendors amongst others.
• Require clear understanding of asset management terminology to succinctly articulate data questions to Investment Team.
• Always apply curiosity to broaden knowledge and understand alternative perspectives both on a micro level (data, tasks, team) and a macro level (strategies, business teams, firm).
• Proactively manage own and other team members deliverables when team members are on leave or out of office.
• Identify strategies to streamline and improve the data analysis process.
• Have a ‘tech-enabled’ mindset, actively stays abreast of tech-enabled initiatives.

You should consider applying if you have:

• Degree educated or equivalent.
• Minimum 5-7 years financial services experience required; asset management industry preferred.
• Must have proven work experience of data analysis of complex data sets.
• Global experience an advantage.
• A firm knowledge of asset management terminology.
• Critical thinking and problem-solving skills.
• Ability to work quickly, accurately and meet deadlines under pressure.
• Ability to navigate both abstract concepts and concrete details effectively.

Some of the attributes we look for in a person are:

• The ability to build and maintain meaningful relationships.
• The ability to ‘approach and own’ and continuously looks for opportunities to develop.
• Driven by results.
• Ability to recognise and embrace change.
• Intellectual curiosity.

go to method of application »

In this role you will:

• Manage relationships focused mainly on the Independent Financial Advisers (IFA’s)
• Display good working knowledge of:
• Ninety One IP Products (Investment Portfolio; Life Portfolio; Retirement Annuities; Preservation Funds; Living Annuities, Global Investment Portfolio and Life Portfolio)
• Ninety One procedures; systems and processes regarding the placement of investments
• Competitor offerings which include both product and pricing
• Ninety One Funds (both locally and international) as well competitor funds
• Confident to present on the market and current investment environment both locally and international
• Be required to service the existing IFA clients and open new contracts for new IFA’s
• Establish new IP relationships
• Record meetings and meeting notes of Sales Force
• Attend sales meetings and SAUT monthly meetings
• Write quarterly assessments

You should consider applying if you have:

• B Com/ CFP or any other equivalent qualification
• 5 year’s platform or investment sales experience
• Industry knowledge essential
• Ability to tap into existing networks and relationships
• Good knowledge of Unit Trusts and Platform Products as well as commercial business knowledge
• An understanding of the administrative and legal aspects of investment products
• Comprehensive understanding of the Adviser business environment
• Fluent in English and Afrikaans

Some of the attributes we look for in a person are:

• The ability to build and maintain meaningful relationships
• A strong belief in doing the right thing
• A client focused and collaborative approach
• Intellectual curiosity

go to method of application »

In this role you will:

• Understand and add value to all business, process, functional and technical discussions
• Be proficient in the design and configuration of the Salesforce Platform covering the user interface (page layouts, dynamic forms, lightning web components, etc), process automation (flow, processes, einstein, etc) and data layer (data model, storage, etc).
• Work with service users and leaders to guide discovery, research, and design efforts to create effective and efficient technology solutions to the service teams
• Facilitate the creation of customer journeys from inception to completion
• Create innovative ways to drive user adoption and upskilling
• Advocate for design quality and vision alignment within solution recommendations
• Apply design thinking methodologies
• Have deep functional, technical and capability knowledge of the Salesforce platform
• Work closely with the end users to understand their business needs and deliver innovative solutions to ensure their success
• Be used to working in an agile manner, managing sprints and backlogs
• Regularly attend service team meetings to proactively identify where Salesforce could be leveraged or improved to support the users
• Be responsible for the end-to-end design and delivery of new features and enhancements
• Own on-boarding, training, increasing adoption and building high levels of user satisfaction
• Be accountable for the platform governance and ensure standards are met and maintained across the service product team
• Keep up to date with Salesforce innovation and be an active part of the Salesforce community, actively bringing learnings and ideas to our organisation

You should consider applying if you have:

• Salesforce Service Cloud certification, (to at least Platform builder level)
• A minimum of 5 years hands-on Salesforce or similar CRM experience in an agile methodology framework
• Thrive on working with a wide range of personalities
• Can focus on what is important, not urgent
• Have the skills to span business, innovation, design, delivery, and adoption
• Prioritise the success of your users
• Are passionate about creating innovative user experiences and solving business challenges
• Enjoy being creative and can bring your ideas to life
• Are comfortable managing multiple tasks and can quickly adjust priorities

Some of the attributes we look for in a person are:

• Ability to analyse, interpret and assimilate information
• A client focused and collaborative approach
• Intellectual curiosity
• The ability to ‘approach and own’ and continuously look for opportunities to develop
• Driven by results

go to method of application »

In this role you will:

• Assist in architectural design and engineering an N-tier cloud-native technology platform (full-stack)
• Assist with re-enforcing software engineering best practices and cloud design patterns that lead to but not limited to highly available, reliable, performant, and user-centric systems.
• Review code against engineering best practices, performance, reliability, security and intended business outcomes
• Engage with business and technical stakeholders and translate business into technical requirements
• Participate in, refine, and improve our Dev Ops processes
• Participate in Program Increment planning, scrum ceremonies – size tickets, run planning and retrospectives
• Write and review technical documentation.
• Test systems against performance, reliability, and security expectations.
• Test systems and run testing in larger groups
• Support our current services
• Assist with supporting a culture of knowledge sharing, continuous learning, and improvement.
• Build relationships within Technology and across the wider business through delivery. We succeed together.

You should consider applying if you have:

• A BSc or other relevant degree.
• Minimum of 5 years actively working with micro-service architectures in a full-stack capacity, including cloud platforms such as Microsoft Azure and programming languages such as C#, Angular, SQL.
• Worked with containarized applications orchestrated through Service Fabric or Kubernetes.
• Worked with cloud platforms such as App Services, Function Apps, Service Bus, Event Hub, Service Fabric, Kubernetes, API Manager, CosmosDB, Data Factory, Storage Accounts.
• Implemented automated test-driven development and continuous testing
• Worked with CI/ID platforms such as Azure DevOps
• Experience in Financial Services/Asset Management, Azure technologies is advantageous.
• Associate to expert level cloud certifications from Microsoft / AWS / GCP will be advantageous.
• A desire to be seen and treated as an individual, rather than a job description.
• A passion for building relationships with people, understanding their needs and addressing them
• An interest in financial and other data – how we fetch it, store it, deliver it, and display it.
• A passion for building user-centric technology systems.

Some of the attributes we look for in a person are:

• A client focused and collaborative approach
• Intellectual curiosity
• The ability to ‘approach and own’ and continuously look for opportunities to develop
• Driven by results

go to method of application »

In this role you will:

• Provide first, second and third line technical support to multiple teams across different locations, specializing in application software and hardware troubleshooting.
• Support regional and global workforce both on-site and remotely by utilizing diagnostic tools, extensive troubleshooting, and targeted questioning to effectively identify and resolve technical issues.
• Field a high volume of end user calls received through various channels (email, teams, walk-up, phone), ensuring accurate and consistent logging and updating of all incidents and requests.
• Provide clear communication and instructions to users, guiding them through IT-related problems and solutions.
• Understand and support the data architecture as it relates to data sourced from third parties and internal systems, as well as data required for business applications
• Resolve incidents within Operations Level Agreement (OLA) and Service Level Agreement (SLA) timeframes.
• Maintain the technical knowledge base by creating, editing, and publishing articles to Confluence for future use.
• Escalate unresolved issues to appropriate internal teams while taking ownership of tickets and driving them to resolution.
• Keep Incidents, Service Requests and Problems up to date with all relevant information on an ongoing basis
• Continuously and consistently update users with status information regarding their tickets, ensuring effective follow-up.
• Conduct post-resolution follow-ups with users to ensure their IT systems are fully functional, meets their needs, and efficiently manage multiple open issues simultaneously.
• Perform user administration tasks such as password resets, user setup, adding or removing users to a distribution list on active directory and basic troubleshooting.
• Execute queries and scripts (particularly in SQL) to perform simple troubleshooting and use logical reasoning with a systematic series of steps to identify the root causes of incidents.
• Cultivate positive customer support experience and build strong relationships with stakeholders throughout the organisation.
• Provide after-hours and on-call support on a rotational basis, ensuring consistent availability for urgent technical assistance.
• Educate and encourage users to utilize self-service and automation tools for efficient issue resolution.

You should consider applying if you have:

• BCom Information Systems or related degree
• 3+ years of experience working in IT support.
• Certifications or relevant experience in A+, N+ and areas such as Microsoft Office 365, Windows10/11, Azure, Intune, OneDrive, SharePoint, and Teams.
• Proficiency with Mimecast, anti-virus software, Citrix, Microsoft Office 365, MDM technologies like Microsoft Intune and cloud technologies such as OneDrive for Business
• Proficiency in installation and troubleshooting of market applications such as Bloomberg, FactSet and ThinkFolio
• Background in scripting, including experience with automation of tasks using PowerShell or SCCM.
• Proficiency in Service Now or similar ITSM toolset
• Ability to work independently and collaborate effectively within a team and possess a tech-enabled mindset.
• Good analytical and problem-solving skills.

Some of the attributes we look for in a person are:

• A client focused and collaborative approach.
• Ability to analyse, interpret and assimilate information.
• Driven by results
• The ability to ‘approach and own’ and continuously seek out opportunities for development.

go to method of application »

In this role you will:
Team Assistant

• Be responsible for extensive diary management (especially management of people and time)
• Plan and coordinate travel arrangements including flights, car hire and accommodation
• Manage and reconcile all expenses on the expense system (Oracle)
• Ensure that compliance approval is received in accordance with the FAIS regulations
• Meeting arrangements (internal and external)
• Deal with client and staff queries in a professional manner
• Typing and formatting of documents and management of folders
• Taking actions at internal meetings and distributing to the team
• Coordinate due diligences, client meetings
• Organise and book meeting rooms / venues
• Compile meeting packs – printing and binding
• Arrange catering and refreshments for meetings
• Arrange client gifts as and when necessary
• Ensure the office is tidy and log any issues with facilities accordingly
• Miscellaneous errands as and when requested

Events

• Arrange smaller ad hoc events (maximum 50 people)
• Coordinate external client events which includes but not limited to road shows, workshops, client conferences, golf days, breakfasts, lunches etc.
• Assist in the coordination of internal staff team buildings / offsites
• Brief and objective discussions with Sales Manager and budget management
• Source venues for events, dinners, workshops etc
• Distribute invitations and follow-up with clients via Salesforce and Eventogy
• Conduct electronic RSVPs and capturing all information correctly for all events
• Assist with the online registration of guests at events as well as helping with set-up of the event, attending and helping with smooth running of event on the day
• Be responsible for printing & collation of conference / roadshow / workshop/ information packs
• Provide final reporting post an event for event follow-ups, including CPD certificates
• Ability to travel

You should consider applying if you have:

• Degree educated
• 3-5 years’ experience as a team assistant within the financial services industry.
• Work experience as an executive assistant to a client service team or senior management is essential
• Excellent written and verbal communication skills
• Extensive Outlook experience
• Advanced Microsoft Word, Excel and Powerpoint

Some of the attributes we look for in a person are:

• The ability to ‘approach and own’ and continuously look for opportunities to develop
• A client focused and collaborative approach
• Ambition, balanced with decency and humanity
• Ability to analyse, interpret and assimilate information